2 of 2 Windows Jobs in Braintree

provide proactive support, resolve issues, build client relationships, and identify improvement opportunities Provide 2nd line support remotely and from the office across Microsoft 365, Windows, networking, and end-user environments Support and maintain Microsoft 365 environments including Exchange Online, Teams, SharePoint, Entra ID (Azure AD), and Intune Assist clients ...

Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune) Contribute … projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure/cloud platforms ...