to support its digital transformation from on-premise servers to a modern, cloud-based environment. In this hands-on role, you'll: Maintain and enhance core ICT infrastructure (Exchange, Windows Server, Active Directory) Support SQL Server and reporting tools (SSRS), managing system updates and data security Play a key role in migrating and supporting cloud platforms (Azure, AWS, hybrid More ❯
to support its digital transformation from on-premise servers to a modern, cloud-based environment. In this hands-on role, you'll: Maintain and enhance core ICT infrastructure (Exchange, Windows Server, Active Directory) Support SQL Server and reporting tools (SSRS), managing system updates and data security Play a key role in migrating and supporting cloud platforms (Azure, AWS, hybrid More ❯
environment. What You'll Bring: At least 3 years' experience in a similar IT support role Strong problem-solving and organisational abilities Excellent communication and interpersonal skills Experience with Windows and Office 365 management Proficiency in Active Directory, AzureAD, and Exchange Online Confident with desktop setup, software installations, and basic hardware upgrades Ability to troubleshoot independently and escalate when More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
quality learning guides Work closely with departments to identify and address training needs Provide timely support through the IT training help channel What You'll Bring: Strong knowledge of Windows 11 and Microsoft Office Experience delivering professional IT training (law firm systems such as iManage/Visualfiles an advantage, but not essential) Great communication skills and the ability to More ❯
following technical build and test documentation * Experience wiring 12/24VDC and 240VAC power components * Basic understanding of IP networking and OS configuration * Confidence using command-line interfaces and Windows terminal * Strong soldering and crimping skills (including cable making) * Experience with software/firmware installs via GUI or CLI * Familiarity with power safety and earthing best practices * Working knowledge More ❯
in Cardiff. Your new role We're seeking a proactive and customer-focused Desktop Support Engineer to join a dynamic IT team. You'll be responsible for rolling out Windows 11, building PCs for end users, providing 1st and 2nd line support, troubleshooting hardware/software issues, and ensuring smooth day-to-day IT operations across the business. What More ❯
and innovation. Support project planning, procurement, and vendor coordination activities as required. Assist team members to devise solutions for complex issues. Supported Services include (but not limited to): MicrosoftWindows 11 & 10 (Operating System) Microsoft 365 (Click To Run, Office, Visio, Project) GP Clinical Systems (Cegedim Visions, EMIS Web, TPP SystmOne) GP Managed Print Service (Hewlett Packard) Authentication Services … Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of common hardware and software applications Knowledge of: MS Active Directory, MS Windows Server, MS Exchange Desirable Registered with a relevant informatics professional body PRINCE2 foundation or demonstrable equivalent experience Experience Essential Experience in providing relevant technical support at the appropriate level More ❯