Junior IT Support Engineer
Gravesend, England, United Kingdom
Xcede
entry-level experience. Key Responsibilities Provide telephone, email, and desk-side technical support to users. Assist with the setup of new starters, including hardware, software, and account creation. Support Windows 11, Microsoft 365, and basic Active Directory tasks (e.g. password resets). Help maintain mobile devices, printers, and network-connected equipment. Log and track issues using the helpdesk system. … to date. What We’re Looking For A passion for IT and technology with a willingness to learn. Excellent communication skills and a customer-focused approach. Basic knowledge of Windows, Microsoft 365, and general PC setup/troubleshooting. The ability to work methodically, follow processes, and prioritise tasks. A proactive attitude and the confidence to work independently or as More ❯
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