by offering our customers technical IT support and services. customers. Role Key Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft 365) Manage user accounts, passwords, and security groups (Active Directory, Microsoft 365) Log support actions and contribute to knowledge base Assist with hardware/software setup and More ❯
Bromyard, Herefordshire, West Midlands, United Kingdom
Recruitment Helpline Ltd
diagnose, and troubleshoot potential issues in existing code and scripts across current systems, ensuring stability and efficiency. IT Systems Development : Build, script and maintain automation across Mac OS and Windows systems. Develop and maintain ERP and database solutions to improve company processes. Manage AWS EC2 (or equivalent cloud platforms) and Linux server technologies. Ensure robust data security and system More ❯
diagnose, and troubleshoot potential issues in existing code and scripts across current systems, ensuring stability and efficiency. IT Systems Development : Build, script and maintain automation across Mac OS and Windows systems. Develop and maintain ERP and database solutions to improve company processes. Manage AWS EC2 (or equivalent cloud platforms) and Linux server technologies. Ensure robust data security and system More ❯
Leominster, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Centre Configuration Manager(SCCM)/Microsoft Endpoint Configuration Manager (MECM) but also be demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as MicrosoftWindows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V) , Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking technologies and storage. The role … knowledge of MS System Centre Configuration Manager/Microsoft Endpoint Configuration Manager (MECM); Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V; Have excellent knowledge of Windows Server Environments, from Server 2003 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support; Have good general knowledge of TCP/IP and More ❯
you’ll be the friendly voice and technical problem-solver for clients when they need it most. From day one, you’ll be handling a variety of issues, troubleshooting Windows systems, fixing connectivity problems, and supporting users with day-to-day IT challenges. You’ll log and resolve tickets where possible and escalate when necessary, always ensuring a smooth … the internal knowledge base by documenting fixes. What We’re Looking For Previous experience in IT support or a customer-facing role with strong IT skills. Good knowledge of Windows operating systems and Microsoft Office. An understanding of basic networking (TCP/IP, LAN/WAN, Wi-Fi). Strong communication skills, with the ability to explain technical issues More ❯