in-depth documentation including LLDs. About you You'll have experience in a similar role coupled with extensive on-prem (on premises) experience. Essential: Knowledge of firewalls and routers Windows Server Intermediate Exchange Knowledge Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services If your past experience doesn't match perfectly with every requirement of the job More ❯
Hoddesdon EN11. Must DRIVE and be no more than 45 mins away Day Rate £130 Via an Umbrella Company Role Details: 1st Line IT support for all internal users , Windows , Office , Asure , AD .Resetting Passwords, adding user details to Laptops , PC's and Tablets etc. Escalate to service desk if unresolved. Location: Hoddesdon, EN11 (Candidate must have a Valid More ❯
Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
ARM
and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as Microsoft Office 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical information into clear, simple language … the ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of MicrosoftWindows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient More ❯