4 of 4 Windows Jobs in Midlothian

person. Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose basic ...

experience working on either self-service machines, vending machines, ATM’s, white goods or other such hardware is essential. Experience of working on Windows based software is advantageous. Previous experience in a similar customer facing environment, working to achieve customer service level agreements. A flexible approach to work ...

rotating shift pattern (happy to discuss). What you'll be doing: ** Providing 1st line IT support remotely and onsite across Scotland. ** Troubleshooting Windows 11, Microsoft 365, Intune, laptops, desktops, mobile devices and printers. ** Supporting customer sites, hardware deployments, user onboarding and equipment upgrades. ** Maintaining IT asset records, documentation … based in central Scotland for travel across Scotland ** Experience in IT support, service desk or a managed services environment. ** Good knowledge of Microsoft 365, Windows 11, Intune and basic networking. ** A customer-focused approach with strong communication and troubleshooting skills. ** Flexibility for extensive travel and occasional overnight stays. ** Eligibility ...

Our client is a global investment management firm. About this role Your team The Enterprise Resilience team manages our clients business resilience programs (operational resilience, business continuity, and IT disaster recovery). These programs help ...