2nd or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent problem-solving More ❯
processes and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows 10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer £27,000, 25 days More ❯
users Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows 10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus, malware, and More ❯
users Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years’ experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows 10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus, malware, and More ❯
of Web API, RESTful Services, and WCF Services. Central authentication platforms, such as Active Directory, LDAP, Kerberos/IDM* Advanced troubleshooting of IP routing, VPN access methods, and DNS Windows Server knowledge beneficial Excellent communication skills, ability to convey and document network-related dependencies Respond to inquiries from colleagues and service providers to provide technical assistance and support network More ❯
/) Installing business computer systems Office 365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications. Attributes: Team player Keen to learn Confident communicating over the phone More ❯
Norwich, Norfolk, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have experience upgrading laptops & desktops and have knowledge of anti-virus, malware & web content filtering solutions.Other experience required: Cat5e/Cat6 cabling More ❯
communicate with key stakeholders across different levels and businesses The ability to work within a close team under high pressure and to tight timescales Desirable: Any experience working with Windows and/or Unix/Linux would be highly desirable Experience within organisations such as Cadets, Uniform Service course, Duke of Edinburgh and so on Experience or training in More ❯
issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party … vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and More ❯
issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party … vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and More ❯
Norfolk, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
Responsibilities: Provide second line technical support across a broad range of hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple … they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. More ❯
deployments, and infrastructure operations. Key Skills: Strong experience with SCCM and Intune for software deployment & device management Building and maintaining Gold Images, managing equipment stock, and resolving deployment issues Windows scripting (PowerShell preferred) Solid understanding of Active Directory, Group Policy, DHCP, DNS, and Anti-Virus Experience with Office 365, Teams, and Line of Business app deployment/patching Support … across Windows, Android, and iOS platforms Knowledge of Wi-Fi technologies and hardware repairs (laptops/desktops) If you're an experienced engineer ready to hit the ground running in a hands-on, fast-paced environment - get in touch More ❯
Plumstead, Norfolk, United Kingdom Hybrid / WFH Options
Sky
on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and … PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum More ❯
Plumstead, Norfolk, United Kingdom Hybrid / WFH Options
Sky
on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and … PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum More ❯
Plumstead, Norfolk, United Kingdom Hybrid / WFH Options
Sky
on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and … PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Randstad Digital
flexible IT Support Specialist to maintain and troubleshoot critical IT infrastructure, supporting our essential hospital services. Key Responsibilities Server & Network Support: Provide significant support for Microsoft server products (including Windows Server 2003-2012), data communications, and networking technologies (LAN, TCP/IP, x400, RS-232). Application Management: Implement and support multi-user applications, including databases and the ICE … Documentation: Document systems and procedures, and prepare training materials. Required Qualifications & Skills Education/Certification: Relevant Degree/HND/HNC and an IT Qualification (e.g., MCP or MCSE Windows 2003-2012). Technical: Significant experience with Microsoft server products, networking, and hardware support. Soft Skills: Excellent analytical mind, strong communication skills, and the ability to work independently or More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
escalation of scripted backup activities on the Oracle, and AIX systems Management and analysis of systems capacities and performance using agreed procedures and tools OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this includes specific applications, network and user configuration Configuration and implementation of Anti-Virus technologies for all servers/PCs More ❯