Service Desk and Provisioning Team when not travelling UK Travel with occasional overnights. You will have: 2 x Years Microsoft 365/AD Support and Troubleshooting 2 x Years Windows 10/11 Experience Experience in upgrading laptops and computers (memory and SSD) Cat 5e/Cat 6 Network Cabling, Patching, Termination and Testing Anti-Virus/Malware/ More ❯
Service Desk and Provisioning Team when not travelling UK Travel with occasional overnights. You will have: 2 x Years Microsoft 365/AD Support and Troubleshooting 2 x Years Windows 10/11 Experience Experience in upgrading laptops and computers (memory and SSD) Cat 5e/Cat 6 Network Cabling, Patching, Termination and Testing Anti-Virus/Malware/ More ❯
/) Installing business computer systems Office 365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications. Attributes: Team player Keen to learn Confident communicating over the phone More ❯
/) Installing business computer systems Office 365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and DNS Administration of IP Phone systems (via web-based interface) Supporting customer applications. Attributes: Team player Keen to learn Confident communicating over the phone More ❯
re Looking For Excellent communication and interpersonal skills. Strong organisational abilities with a keen attention to detail. Experience within a similar customer focused role. An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot More ❯
queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10/11, Office 365 and a number of internal applications. Main duties of the job To maintain and increase customer productivity by providing first line customer focused information … environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of working within a call centre, Information Technology Department, Service Desk environment or equivalent Experience of effective call handling, separating relevant from irrelevant More ❯
environments. Strong troubleshooting and problem-solving skills. Confident communicating with users at all levels. Offshore experience desirable, but training provided. Full, clean UK driving licence required. Technical Skills OS: Windows 10/11 & Windows Server Microsoft 365: Outlook, Teams, SharePoint, OneDrive. Hardware: Replacing RAM, drives, batteries, and peripherals. ITSM Tools: ServiceNow, TopDesk, N-Able, or similar. Basic networking More ❯
create processes for managing hardware for leavers The successful candidate should have the following core skills 2 years of experience in IT Proficient experience in operations systems such MS windows Strong understanding of Windows Servers extensive experience with Active Directory Networking Management including LAN and WAN Good understanding/hands on experience with PC architecture Experience with backup More ❯
