2 of 2 Windows Jobs in Redditch

Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line role. Strong Microsoft experience across Windows 10/11, Microsoft 365, Active Directory/Entra ID and Windows Server. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, IP addressing … Engineer: Provide 2nd Line support across a diverse range of client environments. Own and resolve escalated technical incidents within agreed SLAs. Troubleshoot Microsoft 365, Windows, server, hardware and software issues. Diagnose and resolve networking issues across VLANs, switches, firewalls, Wi-Fi, DNS, DHCP and VPNs. Support Active Directory, Entra ...

Manage and resolve escalated support tickets within agreed SLAs Provide hands-on desktop and end-user support across hardware, software and Microsoft technologies Troubleshoot Windows, Microsoft 365 and Active Directory issues Support server and infrastructure environments Assist with networking and connectivity troubleshooting Support virtualised environments and backup infrastructure Assist … experience is advantageous - broad technical knowledge across different technologies and environments is essential Strong troubleshooting and problem-solving skills Good knowledge of Microsoft 365, Windows and Active Directory A good grounding across servers, infrastructure and networking Exposure to Windows Server, Hyper-V and Veeam Understanding of core networking ...