2nd Line IT Support Engineer
- Hiring Organisation
- AWD online
- Location
- Redditch, Worcestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
SharePoint and OneDrive Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft Entra ID and Active Directory Supporting End-User Devices: Support Windows 10/11 desktops, laptops, Mac devices and other end-user equipment Resolving Network Issues: Troubleshoot TCP/IP, DNS, DHCP … REQUIREMENTS Previous experience working in a 1st/2nd Line or 2nd Line IT support role MSP experience would be ideal Strong experience supporting Windows 10/11 environments Good working knowledge of Microsoft 365 and its core services Experience with Active Directory and/or Microsoft Entra ...