and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving licence, access More ❯
electrical/electronic engineering Certified or qualified as an electrical/electronic technician (e.g. City & Guilds or equivalent) Strong IT skills, including proficiency with Windows and Microsoft Office Problem-solving mindset with a proactive, hands-on approach Eligible to obtain UK security clearance Desired Qualifications: City & Guilds Electronics qualifications More ❯
TELFORD 70, STAFFORD PARK 7, TELFORD, SHROPSHIRE, England
HOSHIZAKI EUROPE LTD FAO MR T IRI
infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and … requests on the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup More ❯