2 of 2 Windows Jobs in West End of London

join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high … line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage ...

collaboration. Day-to-day of the role: User Support & Troubleshooting: Efficiently resolve escalated tickets from 1st line support, diagnose and resolve issues related to Windows OS, Office 365, and endpoint connectivity. Endpoint Management: Deploy and configure devices using Intune or Images, package new approved applications for deployment, and provide … attending site to perform services. Tape Changes: Perform tape changes or insertions as required for backup & recovery tasks. Required Skills & Qualifications: Knowledge: Proficient in Windows OS and Office 365 troubleshooting, network troubleshooting, and using endpoint management tools like Intune. Skills: Strong in root cause analysis, documentation, knowledge sharing ...