a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments, EE's Freedom Cloud hosted customers, and customers hosted in Microsoft Azure. The nature of the role will require flexible working, and the more »
considered Good team player with flexible approach to working environment Experience with VMware virtualisation and ideally some Citrix knowledge Experience supporting and implementing MicrosoftWindows Server and Microsoft SQL Supporting Microsoft Office 365 including: Email, Teams, OneDrive, SharePoint Good working knowledge of Multi-Factor Authentication Good working knowledge of more »
Experience of administering MS Exchange and MS SQL · Knowledge of VMware, VMware tools and virtual technologies · Knowledge of Citrix (Desirable) · Good working knowledge of Windows OS (server and client) · Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers · Understanding of Veeam backup and replication Our client more »
expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange Hyper-V Networking Full driving licence Excellent communication skills both written and verbal Certifications desirable Salary more »
and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance more »
