1 of 1 Windows Jobs in Wotton-under-Edge

resolve complex incidents and requests affecting manufacturing IT and operational technology within agreed priorities and service levels. Diagnose faults across shop-floor devices, Windows platforms, applications, networks, peripherals, test rigs, servers and databases. Act as the technical escalation point, coordinating with IT, engineering, cyber security and suppliers. Communicate clearly … promote consistent support practices. Key requirements Substantial second-line or specialist IT support experience, including ownership of complex incidents. Strong troubleshooting skills across Windows endpoints, hardware, networks, peripherals and business applications. Experience supporting technology in a manufacturing, engineering, laboratory or similarly business-critical environment. Working knowledge of incident, request ...