B2C Digital Commerce Experience Specialist
- Hiring Organisation
- Canon U.S.A., Inc
- Location
- Melville, New York, United States
- Employment Type
- Any
- Salary
- GBP Annual
Canon Online Store digital customer experience. This role will lead and support key digital experience initiatives, coordinate cross-functional projects, and leverage analytics and customer insights to deliver an engaging, personalized online experience that improves customer satisfaction, engagement, and conversion. Working closely with Marketing, IT, Sales, Analytics, and external agency … customer journeyDevelop and coordinate personalization strategies and A/B or multivariate testing to optimize customer engagement, conversion, and overall site performanceAnalyze website analytics and customer behavior to identify opportunities for improving the online experience and achieving business objectivesMonitor and evaluate Voice of Customer feedback, partnering with cross-functional teams ...