L1 ApplicationSupportEngineerApplication Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of ApplicationSupport Description We're looking for proactive and customer-focused L1 ApplicationSupport Engineers to join our growing support team. As the … first point of contact for our customers, you'll play a key role in delivering high-quality applicationsupport, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks … excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line applicationsupport ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to resolve issues More ❯
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
East London, London, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Sinara
evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. … investigations to provide solutions or temporary workarounds · Collaborating with developers upon identification of potential software defects · Communicating with customers until incident resolution · Transitioning issues to the standard-hours applicationsupport team · Proactively collaboration in the incidents of all the members of the team Additional responsibilities encompass: · Proactively updating support materials · Contributing to customer service performance reports … To Apply: Either click apply or send your CV, along with a short cover letter (explaining why the job appeals to you) to recruitment@sinara.co.uk with Multi-shift ApplicationSupportEngineer in the subject line and our recruitment team will be in touch. More ❯
A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an ApplicationSupportEngineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology … systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development … and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
Fusion 3, Solent Business Park 4500 Parkway Southampton, WHIT PO157AD, GBR As an Application Specialist, you will play a pivotal role in configuring, implementing, and maintaining Fenergo and similar applications, ensuring its smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. As an Application Specialist within the Information Technology department your primary responsibilities will include: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support the design, development and implementation of Data Management strategies for Fenergo. Provide ongoing system administration … updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation More ❯
Durham, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
ApplicationSupportEngineer - Durham - £40,000 + Benefits. We’re seeking a technically sharp and solutions-driven ApplicationSupportEngineer to join our team supporting a cloud-based telephony SaaS platform. You’ll take ownership of supporting key Windows-based applications deployed in a cloud environment, helping ensure system uptime, performance … and a seamless customer experience. Key Responsibilities Provide second-line support for business-critical Windows applications hosted in the cloud. Monitor application performance and respond to incidents with timely resolutions. Collaborate with developers and infrastructure teams to investigate and resolve issues. Manage deployments, patches, and configuration updates in line with change management practices. Work with technical logs … Assist with supporting voice infrastructure and integrations where needed (e.g. SIP, PBX). Maintain detailed documentation for systems and procedures. Required Skills & Experience Experience supporting and managing Windows-based applications in production environments. Familiarity with core networking concepts (DNS, TCP/IP, ports, firewalls). Hands-on with monitoring and diagnostics tools (e.g. Azure Monitor, Log Analytics). Excellent More ❯
ApplicationSupportEngineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote) Keywords: Dynamics AX, D365, ERP Systems, SQL, Middleware, Cloud Are you an experienced ApplicationSupportEngineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We're seeking a proactive and skilled professional to join … our clients team, providing critical applicationsupport across a broad range of business systems. About the Role In this hybrid role, you'll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You'll work closely with stakeholders across the business to ensure … and satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver applicationsupport to business users across various platforms and locations. Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools. More ❯
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and … delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The SupportEngineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal … the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯
Cloud Infrastructure & ApplicationSupportEngineer Cheadle (4 days office/1 day home) 34,000 - 40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & ApplicationSupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This … a hybrid role based in Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote applicationsupport for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only , desktop environments, and Linux More ❯
Cheadle, Greater Manchester, Gatley, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Cloud Infrastructure & ApplicationSupportEngineer Cheadle (4 days office/1 day home) £34,000 - £40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & ApplicationSupportEngineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This … a hybrid role based in Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote applicationsupport for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only)), desktop environments, and Linux More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
ApplicationSupportEngineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an ApplicationSupportEngineer to their remote support team. This is … for customer issues and service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents, problems, and service requests. Troubleshoot More ❯
and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Specialist Application Development SupportEngineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 Working in this role requires a good level of lateral thinking to identify, diagnose and resolve problems and … development and deployment, networking, database management and virtual containerisation Core Responsibilities: Application design Application development Incident Management Virtual infrastructure management System health monitoring tools Database administration Supporting bespoke critical applications Skills - Must have’s RedHat based Linux (CLI) Docker (with Docker Swarm) SQL and Relational Databases Windows Server 2022 Software development principles Skills - Nice to have’s Bash PowerShell … React) Golang Elastic Python The Team The team is part of the HALE (Home Affairs Law Enforcement) group of BAE DI. We work on site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious organised crime. We have been with this client for many years and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce Group
Job Title: Applications & Technical SupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade … impactful results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical SupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and … reliable first and second line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV ApplicationSupportEngineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site … outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/ More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯