technical analysis of production platforms to identify, prioritize, and remediate performance, stability, and resilience issues Exploring and partnering with teams to prototype, and implement AI/ML solutions to enhance production support efficiency, including predictive incident detection, intelligent alerting, automated root cause analysis, and proactive anomaly detection Leading root cause … cloud (GCP, AWS, Azure), programming languages (Java, JavaScript, Python), databases (Postgres, BigQuery, MongoDB), Messaging (MQ, Kafka) or other solutions Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs ...