2 of 2 Remote Network Support Jobs

Redcentric | Network Support Specialist Division Connectivity - Network Support Job Location Harrogate Reports To Network Support Team Leader Job Description As a Network Support Specialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to … provide the highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments. When not working on customer facing issues, there are lots of opportunities to get involved with internal … possible; ensuring tickets are managed and progressed correctly within the appropriate SLAs. Work with customers to scope out, document, and implement proposed changes to network solutions. Participate in an on-call rota and be an escalation point for service incidents. Create and maintain tools and platforms that improve operational More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client based in Birmingham/Wales. In … this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and configure hardware/software systems. •Monitor system performance More ❯