Pyramid Support & Systems Officer
- Hiring Organisation
- The Housing Network
- Location
- Luton, Bedfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £38000 - £50000/annum
business. Investigate and resolve routine system and data queries. Assist users with processes, navigation, and best practice use of Pyramid. Support data cleansing, validation, and data quality improvement activities. Assist with user acceptance testing (UAT) for system changes, upgrades, and enhancements. Liaise with OmniLedger support regarding incidents, defects, and service … requests. Produce and maintain user guides, procedures, and process documentation. Assist with report validation and data analysis activities. Support system administration tasks as delegated. Help identify system issues, trends, and opportunities for improvement. Provide administrative support for change requests and configuration activities. Assist the Systems & IT Lead with project delivery ...