Service Operations Specialist - ServiceNow
- Hiring Organisation
- Booking.com
- Location
- Manchester, United Kingdom
- Employment Type
- Full Time
with established governance and configuration standards, in order to deliver scalable automation and improved service delivery. Configures and enhances service platform capabilities, including forms, workflow logic, and automated service actions, in accordance with platform guidelines and operational requirements, in order to support efficient and consistent service operations. Prepares and executes … Qualifications and Requirement Experience analysing and documenting service or operational processes in order to identify opportunities for improvement, optimisation, and automation. Ability to identify workflow inefficiencies and recommend practical solutions to improve service delivery and operational efficiency. Experience configuring enterprise service management or workflow platforms, including forms, workflows, and automated ...