IT Support Engineer / Service Desk Analyst
- Hiring Organisation
- AWD Online
- Location
- Carlisle, Cumbria, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
requirements, prepare accurate purchasing information, and support procurement, delivery and deployment Technical Documentation: Maintain accurate technical and process documentation for internal use and clients Workload Management: Organise, schedule and prioritise tickets, activities and projects, coordinating with clients where required Professional Communication: Handle internal and external communications promptly … mobile devices Excellent telephone manner and communication skills, with the ability to explain issues and solutions to a broad customer base Excellent time management, organisation and prioritisation skills, with accurate documentation Ability to work accurately within established processes with consistent care and attention to detail Excellent analytical and logical ...