or Collaboration Suite Including the following: Cisco Unified Border Element (CUBE) and SIP Trunking Cisco Expressway Cisco IM & Presence Server (IM&P)/Cisco Jabber Cisco UC Manager Automation Voice IOS Gateways with H.323, MGCP Cisco Unified Survivable Remote Site Telephony (SRST) RTMT Alerts and Monitoring MS Teams Meetings, Zoom more »
Seattle, Washington, United States Hybrid / WFH Options
The Calyx Institute
DDoS mitigation, and associated IaaS tools, etc. Logging: matomo, ELK, Prometheus, etc. Applications: Nextcloud, Zammad, Tor, NGINX, mailservers, gitea gitlab, SnipeIT Communications: Signal, Zulip, XMPP Four-year degree (or equivalent) in an operations or technical field (operations management, engineering, maths, sciences, etc.) Graduate degrees and professional certifications are a plus more »
Lumension), Qualys Dell zero/thin clients managed with Teradici Console/Wyse Management Suite We are introducing Unified Comms: Teams VC collaboration andJabber softphone Experienced Required Excellent working knowledge of VDI: VMware Horizon View, vSphere Application Packaging: MSI/App-V PowerShell/VB Scripting Appsense Must be … systemic problems BYOD – We have BYOD policy so users can connect to their VM via their own device Teams – Video Conferencing on Virtual Machines Jabber – Softphone solution Altiris or other Application Deployment Solution e.g. SCCM Insight is committed to being an inclusive employer and encourages applications from all suitably qualified more »
Skills: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabberand other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using … and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform Competitive Salary Flexible remote working and a supportive environment for varying personal circumstances A diverse and inclusive more »