all user support inquiries globally including primary office location Supported Applications: Support and troubleshooting include supporting: MS office 2016 - O365 suites, Commvault, (Cisco Products: Jabber, WebEx, AnyConnect VPN, Call Manager CUCM ), JAMF (Mac deployment), Active Directory, Shared drive/Folder permissions understanding & troubleshooting, Bitlocker MBAM, Labtech ConnectWise, SCCM, Video & Audio More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Computappoint
Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast More ❯
Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast More ❯
networking knowledge with a good understanding of Multicast Ubuntu or Debian-based Linux system administration - main technologies used are: - System services - Postgres SQL - XMPP inter-process communication - XML configurations - SIP and Asterisk - Bash - Python Education Degree-level qualification in Electronic Engineering, Computer Science, or similar Vocational and work-based learning More ❯
networking knowledge with a good understanding of Multicast ·Ubuntu or Debian-based Linux system administration - main technologies used are: - System services - Postgres SQL - XMPP inter-process communication - XML configurations - SIP and Asterisk - Bash - Python Education ·Degree-level qualification in Electronic Engineering, Computer Science, or similar ·Vocational and work-based learning More ❯
