Technical Support Analyst
- Hiring Organisation
- SYSTEM C HEALTHCARE LIMITED
- Location
- Brentwood, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
into frequent and clear customer updates. Identify workarounds, drive root-cause analysis, and contribute to data fixes. Support our application stack (Windows Server, IIS, .NET, web services, MQ, networks and storage), advising on infrastructure requirements. Write and maintain clear knowledge-based content; cross-train colleagues to enable a shift … Strong Microsoft SQL Server skills (admin, performance, complex queries/troubleshooting). Solid understanding of Windows Server/IIS and web technologies (XML/.NET, web services, MQ). Familiarity with ITIL processes (Incident/Problem/Change). Strong senior stakeholder management skills are essential, as you will ...