1st Line Support Jobs in Bath

First Line Support
Somerset > Bath

The median First Line Support salary in Bath is £25,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 28 43 46
Rank change year-on-year +15 +3 -6
Permanent jobs requiring a 1st Line Support 10 3 1
As % of all permanent jobs advertised in Bath 3.23% 1.04% 0.31%
As % of the Job Titles category 3.36% 1.35% 0.33%
Number of salaries quoted 9 3 1
10th Percentile £21,000 £25,250 -
25th Percentile £23,500 £25,625 -
Median annual salary (50th Percentile) £25,000 £27,500 £25,000
Median % change year-on-year -9.09% +10.00% +19.05%
75th Percentile £26,000 £28,750 -
90th Percentile £26,500 - -
Somerset median annual salary £25,000 £27,500 £21,000
% change year-on-year -9.09% +30.95% -

All Permanent IT Job Vacancies
Bath

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bath. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bath with a recognized job title 298 223 306
% of permanent jobs with a recognized job title 96.13% 77.16% 94.74%
Number of salaries quoted 248 172 235
10th Percentile £25,425 £30,500 £27,700
25th Percentile £36,250 £36,750 £36,500
Median annual salary (50th Percentile) £47,500 £52,500 £47,500
Median % change year-on-year -9.52% +10.53% +5.56%
75th Percentile £60,000 £61,250 £62,500
90th Percentile £65,000 £68,750 £68,250
Somerset median annual salary £42,500 £47,500 £45,000
% change year-on-year -10.53% +5.56% -

1st Line Support
Job Vacancy Trend in Bath

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Bath.

Job vacancy trend for 1st Line Support in Bath

1st Line Support
Salary Trend in Bath

3-month moving average salary quoted in jobs citing 1st Line Support in Bath.

Salary trend for 1st Line Support in Bath

1st Line Support Skill Set
Top 21 Co-occurring Skills and Capabilities in Bath

For the 6 months to 24 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bath region featuring 1st Line Support in the job title.

1 8 (80.00%) Social Skills
2 6 (60.00%) Customer Service
2 6 (60.00%) Problem-Solving
3 4 (40.00%) CRM
3 4 (40.00%) Conflict Resolution
3 4 (40.00%) Line Management
3 4 (40.00%) Analytical Skills
4 2 (20.00%) Law
4 2 (20.00%) Marketing
4 2 (20.00%) Data Analytics
4 2 (20.00%) Analytics
5 1 (10.00%) Time Management
5 1 (10.00%) Legal
5 1 (10.00%) JOnAS
5 1 (10.00%) Microsoft
5 1 (10.00%) Active Directory
5 1 (10.00%) GDPR
5 1 (10.00%) Proactive Monitoring
5 1 (10.00%) Self-Motivation
5 1 (10.00%) User Experience
5 1 (10.00%) Organisational Skills

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) JOnAS
General
1 8 (80.00%) Social Skills
2 4 (40.00%) Analytical Skills
3 2 (20.00%) Law
3 2 (20.00%) Marketing
4 1 (10.00%) Legal
4 1 (10.00%) Organisational Skills
Miscellaneous
1 1 (10.00%) Self-Motivation
Processes & Methodologies
1 6 (60.00%) Customer Service
1 6 (60.00%) Problem-Solving
2 4 (40.00%) Conflict Resolution
2 4 (40.00%) CRM
2 4 (40.00%) Line Management
3 2 (20.00%) Analytics
3 2 (20.00%) Data Analytics
4 1 (10.00%) Proactive Monitoring
4 1 (10.00%) Time Management
4 1 (10.00%) User Experience
Quality Assurance & Compliance
1 1 (10.00%) GDPR
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft