Period
to 19 November 2017

The median annual salary for a 3rd Line Support was £47,500 in advertised job vacancies in Bedfordshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
East of England > Bedfordshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 80 116 136
Rank change year-on-year +36 +20 -20
Permanent jobs requiring a 3rd Line Support 14 5 4
As % of all permanent IT jobs advertised in Bedfordshire 1.29% 0.31% 0.20%
As % of the Job Titles category 1.33% 0.33% 0.21%
Number of salaries quoted 13 3 4
Bedfordshire median annual salary £47,500 £42,500 £49,000
Median salary % change year-on-year +11.76% -13.27% +50.77%
10th Percentile £41,250 £33,250 £47,000
90th Percentile £55,000 £44,750 £51,000
East of England median annual salary £42,500 £37,500 £38,500
% change year-on-year +13.33% -2.60% +4.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bedfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bedfordshire
Permanent vacancies in Bedfordshire with a recognized job title 1049 1537 1935
% of permanent IT jobs with a recognized job title 96.77% 95.64% 97.63%
Number of salaries quoted 871 1345 1721
Bedfordshire median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% +5.88%
10th Percentile £27,500 £27,850 £26,250
90th Percentile £70,000 £77,500 £70,000
East of England median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% +2.94%

3rd Line Support
Job Vacancy Trend in Bedfordshire

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for 3rd Line Support in Bedfordshire

3rd Line Support
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Bedfordshire.

Salary trend for 3rd Line Support in Bedfordshire

3rd Line Support
Salary Histogram in Bedfordshire

The salary distribution of IT jobs citing 3rd Line Support in Bedfordshire over the 6 months to 19 November 2017.

Salary histogram for 3rd Line Support in Bedfordshire

3rd Line Support
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Bedfordshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +25 8 £46,250 +2.78% 1
Bedford +15 2 £48,500 +29.33%
Leighton Buzzard - 1 £33,000 -
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bedfordshire

For the 6 months to 19 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedfordshire region featuring 3rd Line Support in the job title.

1 10 (71.43%) Windows
2 9 (64.29%) VMware
3 8 (57.14%) MCP
3 8 (57.14%) Cisco Certification
3 8 (57.14%) Microsoft Certification
3 8 (57.14%) Data Centre
4 7 (50.00%) CCNP
4 7 (50.00%) CCNA
4 7 (50.00%) ITIL
5 6 (42.86%) MCSE
5 6 (42.86%) Active Directory
5 6 (42.86%) WAN
5 6 (42.86%) SAN
5 6 (42.86%) Service Management
5 6 (42.86%) ITSM
5 6 (42.86%) ITIL Foundation Certificate
5 6 (42.86%) Proactive Monitoring
5 6 (42.86%) Windows Server
6 5 (35.71%) Office 365
6 5 (35.71%) VMware Infrastructure
7 4 (28.57%) Windows Server 2008
7 4 (28.57%) Microsoft Azure
7 4 (28.57%) Windows Server 2012
7 4 (28.57%) Cisco
7 4 (28.57%) Citrix
7 4 (28.57%) Java
7 4 (28.57%) J2EE
8 3 (21.43%) Oracle
8 3 (21.43%) SQL
8 3 (21.43%) LAN

3rd Line Support Skill Set
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) MS Exchange
Applications
1 2 (14.29%) Microsoft Office
Cloud Services
1 5 (35.71%) Office 365
2 4 (28.57%) Microsoft Azure
Communications & Networking
1 6 (42.86%) SAN
1 6 (42.86%) WAN
2 3 (21.43%) Firewall
2 3 (21.43%) Internet
2 3 (21.43%) LAN
2 3 (21.43%) VLAN
3 2 (14.29%) Network Security
4 1 (7.14%) Structured Cabling
4 1 (7.14%) VPN
Database & Business Intelligence
1 2 (14.29%) Oracle Database
1 2 (14.29%) Oracle Database 10g
1 2 (14.29%) SQL Server
1 2 (14.29%) SQL Server 2005
1 2 (14.29%) SQL Server 2008
1 2 (14.29%) SQL Server 2014
General
1 3 (21.43%) Finance
Libraries, Frameworks & Software Standards
1 4 (28.57%) J2EE
2 2 (14.29%) Flash
3 1 (7.14%) .NET
Miscellaneous
1 8 (57.14%) Data Centre
2 2 (14.29%) Driving Licence
2 2 (14.29%) EMC VMAX
3 1 (7.14%) Computer Science
Operating Systems
1 10 (71.43%) Windows
2 6 (42.86%) Windows Server
3 4 (28.57%) Windows Server 2008
3 4 (28.57%) Windows Server 2012
4 3 (21.43%) Unix
5 2 (14.29%) Windows XP
Processes & Methodologies
1 7 (50.00%) ITIL
2 6 (42.86%) ITSM
2 6 (42.86%) Proactive Monitoring
2 6 (42.86%) Service Management
3 1 (7.14%) Coaching
3 1 (7.14%) Collaborative Working
3 1 (7.14%) Information Security
3 1 (7.14%) Network Design
3 1 (7.14%) Root Cause Analysis
3 1 (7.14%) Service Delivery
3 1 (7.14%) Service Delivery Management
3 1 (7.14%) Technical Analysis
Programming Languages
1 4 (28.57%) Java
2 3 (21.43%) SQL
3 2 (14.29%) PL/SQL
4 1 (7.14%) C#
4 1 (7.14%) PowerShell
4 1 (7.14%) VB.NET
4 1 (7.14%) VBScript
Qualifications
1 8 (57.14%) Cisco Certification
1 8 (57.14%) MCP
1 8 (57.14%) Microsoft Certification
2 7 (50.00%) CCNA
2 7 (50.00%) CCNP
3 6 (42.86%) ITIL Foundation Certificate
3 6 (42.86%) MCSE
4 3 (21.43%) Degree
5 2 (14.29%) A+ Certification
5 2 (14.29%) MCTS
5 2 (14.29%) Network+ Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 6 (42.86%) Active Directory
2 5 (35.71%) VMware Infrastructure
3 2 (14.29%) vSphere
3 2 (14.29%) XenApp
4 1 (7.14%) Hyper-V
4 1 (7.14%) Virtual Servers
Systems Management
1 1 (7.14%) SCCM
Vendors
1 9 (64.29%) VMware
2 4 (28.57%) Cisco
2 4 (28.57%) Citrix
3 3 (21.43%) Oracle
4 2 (14.29%) CA
4 2 (14.29%) CommVault
4 2 (14.29%) EMC
4 2 (14.29%) FalconStor
4 2 (14.29%) HP
4 2 (14.29%) McAfee
4 2 (14.29%) Microsoft