Period
to 23 July 2017

The median annual salary for a Technical Customer Support was £27,500 in advertised job vacancies in Berkshire during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Customer Support
South East > Berkshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 266 306 -
Rank change year-on-year +40 - +340
Permanent jobs requiring a Technical Customer Support 6 12 0
As % of all permanent IT jobs advertised in Berkshire 0.091% 0.13% -
As % of the Job Titles category 0.096% 0.13% -
Number of salaries quoted 6 12 0
Berkshire median annual salary £27,500 £32,500 -
Median salary % change year-on-year -15.38% - -
South East median annual salary £27,500 £32,500 £24,000
% change year-on-year -15.38% +35.42% -4.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 6268 9010 10118
As % of all permanent IT job vacancies advertised in Berkshire 95.30% 96.13% 95.81%
Number of salaries quoted 5037 7343 7577
Berkshire median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +11.11%
10th Percentile £26,250 £28,500 £26,250
90th Percentile £72,500 £72,500 £72,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Customer Support
Job Vacancy Trend in Berkshire

Job postings that featured Technical Customer Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Technical Customer Support in Berkshire

Technical Customer Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support in Berkshire.

Salary trend for Technical Customer Support in Berkshire

Technical Customer Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Customer Support in Berkshire over the 6 months to 23 July 2017.

Salary histogram for Technical Customer Support in Berkshire

Technical Customer Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the Berkshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +50 4 £27,500 -21.43%
Technical Customer Support
South East

Technical Customer Support Skill Set
Top 18 Co-occurring IT Skills in Berkshire

For the 6 months to 23 July 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Customer Support in the job title.

1 4 (66.67%) Data Security
1 4 (66.67%) Windows
1 4 (66.67%) Linux
2 2 (33.33%) Finance
2 2 (33.33%) ITIL Certification
2 2 (33.33%) PMP
2 2 (33.33%) PMI Certification
2 2 (33.33%) Project Management
2 2 (33.33%) C
2 2 (33.33%) C++
2 2 (33.33%) HTML
2 2 (33.33%) Java
2 2 (33.33%) Perl
2 2 (33.33%) XML
2 2 (33.33%) ITIL
2 2 (33.33%) PRINCE2
2 2 (33.33%) Customer Engagement
2 2 (33.33%) French Language

Technical Customer Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (33.33%) Finance
1 2 (33.33%) French Language
Libraries, Frameworks & Software Standards
1 2 (33.33%) HTML
1 2 (33.33%) XML
Operating Systems
1 4 (66.67%) Linux
1 4 (66.67%) Windows
Processes & Methodologies
1 4 (66.67%) Data Security
2 2 (33.33%) Customer Engagement
2 2 (33.33%) ITIL
2 2 (33.33%) PRINCE2
2 2 (33.33%) Project Management
Programming Languages
1 2 (33.33%) C
1 2 (33.33%) C++
1 2 (33.33%) Java
1 2 (33.33%) Perl
Qualifications
1 2 (33.33%) ITIL Certification
1 2 (33.33%) PMI Certification
1 2 (33.33%) PMP
Newbury
Recruitment Revolution Limited
Salary: Competitive Salary + Benefits
Posted: 24 days ago