The median annual salary for a Technical Customer Support was £27,500 in advertised job vacancies in Berkshire during the 3 months to 29 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Customer Support
South East / Berkshire
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 180 205 -
Rank change year-on-year +25 -  
Permanent jobs requiring a Technical Customer Support 4 11 0
As % of all permanent IT jobs advertised in Berkshire 0.12% 0.23% -
As % of the Job Titles category 0.12% 0.24% -
Number of salaries quoted 4 11 0
Median salary £27,500 £32,500 -
Median salary % change year-on-year -15.38% -  
UK excluding London median salary £26,500 £28,500 £25,000
% change year-on-year -7.01% +14.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3252 4644 5240
As % of all permanent IT job vacancies advertised in Berkshire 95.68% 95.54% 95.32%
Number of salaries quoted 2640 3807 3857
Median salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.16%  
90% offered a salary of more than £27,000 £28,800 £26,000
10% offered a salary of more than £67,500 £70,000 £67,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Customer Support
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Technical Customer Support in the job title.

Job vacancy trend for Technical Customer Support in Berkshire

Technical Customer Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support in Berkshire.

Salary trend for Technical Customer Support in Berkshire

Technical Customer Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the Berkshire region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +22 4 £27,500 -21.42%
Technical Customer Support
South East

Technical Customer Support Skill Set
Top 24 Co-occurring IT Skills in Berkshire

For the 6 months to 29 April 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Customer Support in the job title.

1 6 (75.00%) Linux
2 4 (50.00%) Windows
2 4 (50.00%) Data Security
2 4 (50.00%) Microsoft
3 2 (25.00%) SIEM
3 2 (25.00%) Analytics
3 2 (25.00%) LogRhythm
3 2 (25.00%) Cyberthreat
3 2 (25.00%) PKI
3 2 (25.00%) WebSphere
3 2 (25.00%) Wireshark
3 2 (25.00%) CISSP
3 2 (25.00%) WebLogic
3 2 (25.00%) IIS
3 2 (25.00%) Microsoft Office
3 2 (25.00%) Apache
3 2 (25.00%) Tomcat
3 2 (25.00%) TCP/IP
3 2 (25.00%) SLA
3 2 (25.00%) Games
3 2 (25.00%) Firewall
3 2 (25.00%) Identity Management
4 1 (12.50%) Italian Language
4 1 (12.50%) Spanish Language

Technical Customer Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Apache
1 2 (25.00%) IIS
1 2 (25.00%) Tomcat
1 2 (25.00%) WebLogic
1 2 (25.00%) WebSphere
Applications
1 2 (25.00%) Microsoft Office
Communications & Networking
1 2 (25.00%) Firewall
1 2 (25.00%) TCP/IP
1 2 (25.00%) Wireshark
General
1 2 (25.00%) Games
2 1 (12.50%) Italian Language
2 1 (12.50%) Spanish Language
Miscellaneous
1 2 (25.00%) Cyberthreat
1 2 (25.00%) PKI
Operating Systems
1 6 (75.00%) Linux
2 4 (50.00%) Windows
Processes & Methodologies
1 4 (50.00%) Data Security
2 2 (25.00%) Analytics
2 2 (25.00%) Identity Management
2 2 (25.00%) SIEM
Qualifications
1 2 (25.00%) CISSP
Quality Assurance & Compliance
1 2 (25.00%) SLA
Vendors
1 4 (50.00%) Microsoft
2 2 (25.00%) LogRhythm