Period
to 17 December 2017

The median annual salary for a Service Management Analyst was £46,250 in advertised job vacancies in Birmingham during the 6 months to 17 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Management Analyst
West Midlands > Birmingham
6 months to
17 Dec 2017
Same period 2016 Same period 2015
Rank 186 208 179
Rank change year-on-year +22 -29 +20
Permanent jobs requiring a Service Management Analyst 6 8 2
As % of all permanent IT jobs advertised in Birmingham 0.16% 0.17% 0.053%
As % of the Job Titles category 0.16% 0.18% 0.055%
Number of salaries quoted 6 4 1
Birmingham median annual salary £46,250 £22,985 £28,500
Median salary % change year-on-year +101.22% -19.35% -27.85%
10th Percentile £35,375 £21,940 £27,750
90th Percentile £57,500 £24,029 £29,250
West Midlands median annual salary £46,250 £22,985 £33,000
% change year-on-year +101.22% -30.35% -16.46%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3645 4421 3661
% of permanent IT jobs with a recognized job title 96.45% 96.53% 97.21%
Number of salaries quoted 2859 3335 3069
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,900 £25,000
90th Percentile £67,500 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Management Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Management Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Management Analyst in Birmingham

Service Management Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst in Birmingham.

Salary trend for Service Management Analyst in Birmingham

Service Management Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Management Analyst in Birmingham over the 6 months to 17 December 2017.

Salary histogram for Service Management Analyst in Birmingham

Service Management Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 17 December 2017, Service Management Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Management Analyst in the job title.

1 6 (100.00%) Service Management
2 5 (83.33%) Finance
2 5 (83.33%) Unix
3 4 (66.67%) SQL
4 3 (50.00%) Java
4 3 (50.00%) Banking
4 3 (50.00%) Investment Banking
4 3 (50.00%) Unified Communications
4 3 (50.00%) Virtual Desktop
5 2 (33.33%) Acronis
5 2 (33.33%) Wyse
5 2 (33.33%) Runbook
5 2 (33.33%) Reference Data
5 2 (33.33%) VMware Infrastructure
5 2 (33.33%) PowerShell
5 2 (33.33%) Android
5 2 (33.33%) iPhone
5 2 (33.33%) XenApp
5 2 (33.33%) XenDesktop
5 2 (33.33%) Microsoft Azure
5 2 (33.33%) vSphere
5 2 (33.33%) iPad
5 2 (33.33%) VMware ESXi
5 2 (33.33%) Apple iOS
5 2 (33.33%) Skype for Business
5 2 (33.33%) Continuous Improvement
5 2 (33.33%) Office 365
5 2 (33.33%) Microsoft Intune
5 2 (33.33%) NetScaler
5 2 (33.33%) Software Deployment

Service Management Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Blackberry Enterprise Server
1 2 (33.33%) Skype for Business
Cloud Services
1 2 (33.33%) Microsoft Azure
1 2 (33.33%) Office 365
Communications & Networking
1 3 (50.00%) Unified Communications
2 2 (33.33%) Firewall
2 2 (33.33%) NetScaler
2 2 (33.33%) Skype
2 2 (33.33%) VPN
General
1 5 (83.33%) Finance
2 3 (50.00%) Banking
2 3 (50.00%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
Miscellaneous
1 2 (33.33%) Blackberry
1 2 (33.33%) Fat Client
1 2 (33.33%) iPad
1 2 (33.33%) iPhone
1 2 (33.33%) Reference Data
1 2 (33.33%) RSA SecurID
1 2 (33.33%) Thin Client
2 1 (16.67%) Video Conferencing
2 1 (16.67%) Virtual Team
Operating Systems
1 5 (83.33%) Unix
2 2 (33.33%) Android
2 2 (33.33%) Apple iOS
2 2 (33.33%) Linux
2 2 (33.33%) Mac OS X
2 2 (33.33%) Windows
2 2 (33.33%) Windows Mobile
Processes & Methodologies
1 6 (100.00%) Service Management
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) ITIL
2 2 (33.33%) Mobile Device Management
2 2 (33.33%) Runbook
2 2 (33.33%) Software Deployment
2 2 (33.33%) Test Scripting
3 1 (16.67%) Change Management
3 1 (16.67%) Configuration Management
3 1 (16.67%) Data Security
3 1 (16.67%) ITIL V3
3 1 (16.67%) ITSM
3 1 (16.67%) Matrix Organization
Programming Languages
1 4 (66.67%) SQL
2 3 (50.00%) Java
3 2 (33.33%) PowerShell
3 2 (33.33%) Python
3 2 (33.33%) VB
4 1 (16.67%) Perl
System Software
1 3 (50.00%) Virtual Desktop
2 2 (33.33%) VMware ESXi
2 2 (33.33%) VMware Infrastructure
2 2 (33.33%) vSphere
2 2 (33.33%) XenApp
2 2 (33.33%) XenDesktop
Systems Management
1 2 (33.33%) Jamf Pro
1 2 (33.33%) Microsoft Intune
1 2 (33.33%) SCCM
Vendors
1 2 (33.33%) Acronis
1 2 (33.33%) Apple
1 2 (33.33%) CheckPoint
1 2 (33.33%) Citrix
1 2 (33.33%) Dell
1 2 (33.33%) Juniper
1 2 (33.33%) Microsoft
1 2 (33.33%) MobileIron
1 2 (33.33%) VMware
1 2 (33.33%) Wyse
2 1 (16.67%) Remedy