Period
to 21 April 2018

The median annual salary for an IT Support Analyst was £20,000 in advertised job vacancies in Cambridgeshire during the 6 months to 21 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
East of England > Cambridgeshire
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 222 169 190
Rank change year-on-year -53 +21 +6
Permanent jobs requiring an IT Support Analyst 5 8 3
As % of all permanent IT jobs advertised in Cambridgeshire 0.11% 0.23% 0.073%
As % of the Job Titles category 0.11% 0.24% 0.076%
Number of salaries quoted 7 8 3
Cambridgeshire median annual salary £20,000 £25,500 £18,250
Median salary % change year-on-year -21.57% +39.73% -20.65%
10th Percentile £19,000 £20,650 £17,625
90th Percentile £26,000 £32,250 £31,375
East of England median annual salary £27,000 £23,250 £24,000
% change year-on-year +16.13% -3.13% -4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4,442 3,327 3,967
% of permanent IT jobs with a recognized job title 96.71% 96.74% 97.09%
Number of salaries quoted 3,077 2,618 3,180
Cambridgeshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £27,500 £26,250 £27,500
90th Percentile £67,500 £62,500 £62,500
East of England median annual salary £47,500 £45,000 £44,000
% change year-on-year +5.56% +2.27% +3.53%

IT Support Analyst
Job Vacancy Trend in Cambridgeshire

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for IT Support Analyst in Cambridgeshire

IT Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Cambridgeshire.

Salary trend for IT Support Analyst in Cambridgeshire

IT Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Cambridgeshire region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -34 3 £20,000 -23.08%
Huntingdon -6 2 £25,000 +21.95%
Peterborough -14 1 £20,000 -
St Neots - 1 £20,000 -
IT Support Analyst
East of England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 21 April 2018, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring IT Support Analyst in the job title.

1 4 (80.00%) SLA
1 4 (80.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) Windows 8
2 3 (60.00%) Data Centre
2 3 (60.00%) Driving Licence
3 2 (40.00%) DBS Check
3 2 (40.00%) Windows 7
3 2 (40.00%) ISO/IEC 20000
3 2 (40.00%) IT Strategy
3 2 (40.00%) Office 365
3 2 (40.00%) Microsoft Office
3 2 (40.00%) Microsoft
3 2 (40.00%) Active Directory
3 2 (40.00%) ISO 9001
3 2 (40.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) Information Security
3 2 (40.00%) Incident Management
3 2 (40.00%) ISO/IEC 27001
3 2 (40.00%) Problem Management
4 1 (20.00%) Atlassian
4 1 (20.00%) jQuery
4 1 (20.00%) Agile Software Development
4 1 (20.00%) Degree
4 1 (20.00%) Windows Vista
4 1 (20.00%) LAMP
4 1 (20.00%) Service Delivery
4 1 (20.00%) TCP/IP
4 1 (20.00%) Windows Server 2003

IT Support Analyst Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 2 (40.00%) Microsoft Office
2 1 (20.00%) Microsoft Excel
Cloud Services
1 2 (40.00%) Office 365
Communications & Networking
1 1 (20.00%) TCP/IP
Database & Business Intelligence
1 1 (20.00%) MySQL
Libraries, Frameworks & Software Standards
1 1 (20.00%) CSS
1 1 (20.00%) HTML
1 1 (20.00%) jQuery
1 1 (20.00%) LAMP
Miscellaneous
1 3 (60.00%) Data Centre
1 3 (60.00%) Driving Licence
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows 8
2 2 (40.00%) Windows 7
3 1 (20.00%) Linux
3 1 (20.00%) Windows Server
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows Vista
3 1 (20.00%) Windows XP
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Incident Management
2 2 (40.00%) Information Security
2 2 (40.00%) IT Strategy
2 2 (40.00%) ITSM
2 2 (40.00%) Problem Management
2 2 (40.00%) Service Management
3 1 (20.00%) Agile Software Development
3 1 (20.00%) DevOps
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Process Improvement
3 1 (20.00%) Service Delivery
Programming Languages
1 1 (20.00%) JavaScript
Qualifications
1 2 (40.00%) DBS Check
2 1 (20.00%) Degree
Quality Assurance & Compliance
1 4 (80.00%) SLA
2 2 (40.00%) ISO 9001
2 2 (40.00%) ISO/IEC 20000
2 2 (40.00%) ISO/IEC 27001
System Software
1 2 (40.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Atlassian