Period
to 23 February 2018

The median annual salary for a Service Desk Administrator was £39,500 in advertised job vacancies in Cambridgeshire during the 6 months to 23 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Administrator
East of England > Cambridgeshire
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 205 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Administrator 2 0 0
As % of all permanent IT jobs advertised in Cambridgeshire 0.046% - -
As % of the Job Titles category 0.047% - -
Number of salaries quoted 2 0 0
Cambridgeshire median annual salary £39,500 - -
East of England median annual salary £37,000 £23,000 £31,500
% change year-on-year +60.87% -26.98% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4,229 3,196 4,029
% of permanent IT jobs with a recognized job title 97.00% 97.08% 96.90%
Number of salaries quoted 3,155 2,591 3,330
Cambridgeshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% +3.66%
10th Percentile £28,500 £26,250 £26,250
90th Percentile £70,000 £62,500 £63,750
East of England median annual salary £47,500 £45,000 £43,564
% change year-on-year +5.56% +3.30% +2.50%

Service Desk Administrator Skill Set
Top 17 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 23 February 2018, Service Desk Administrator job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Service Desk Administrator in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Configuration Management
1 2 (100.00%) Change Management
1 2 (100.00%) Password Management
1 2 (100.00%) Asset Management
1 2 (100.00%) Microsoft PowerPoint
1 2 (100.00%) DV Cleared
1 2 (100.00%) Security Cleared
1 2 (100.00%) Microsoft Office
2 1 (50.00%) Geospatial Data
2 1 (50.00%) ITIL
2 1 (50.00%) C
2 1 (50.00%) ITIL Foundation Certificate
2 1 (50.00%) GIS

Service Desk Administrator Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Excel
1 2 (100.00%) Microsoft Office
1 2 (100.00%) Microsoft PowerPoint
Database & Business Intelligence
1 1 (50.00%) Geospatial Data
1 1 (50.00%) GIS
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Asset Management
1 2 (100.00%) Change Management
1 2 (100.00%) Configuration Management
1 2 (100.00%) Password Management
2 1 (50.00%) ITIL
Programming Languages
1 1 (50.00%) C
Qualifications
1 2 (100.00%) DV Cleared
1 2 (100.00%) Security Cleared
2 1 (50.00%) ITIL Foundation Certificate
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft