The median annual salary for a Technical Support Analyst was £23,500 in advertised job vacancies in Cambridgeshire during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Technical Support Analyst
East of England / Cambridgeshire
Rank 118 - 127
Rank change year-on-year - 0  
Permanent jobs requiring a Technical Support Analyst 5 0 1
As % of all permanent IT jobs advertised in Cambridgeshire 0.29% - 0.049%
As % of the Job Titles category 0.30% - 0.050%
Number of salaries quoted 2 0 1
Median salary £23,500 - £24,000
UK excluding London median salary £23,500 £27,500 £28,000
% change year-on-year -14.54% -1.78%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridgeshire
Permanent job vacancies with a job title containing a recognized job role 1644 2105 2015
As % of all permanent IT job vacancies advertised in Cambridgeshire 95.53% 97.45% 98.01%
Number of salaries quoted 1249 1656 1654
Median salary £45,000 £42,500 £43,000
Median salary % change year-on-year +5.88% -1.16%  
90% offered a salary of more than £28,000 £28,500 £27,000
10% offered a salary of more than £60,000 £62,500 £59,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Analyst
Job Vacancy Trend in Cambridgeshire

The job posting trend of jobs advertised in Cambridgeshire that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in Cambridgeshire

Technical Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Cambridgeshire.

Salary trend for Technical Support Analyst in Cambridgeshire

Technical Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Cambridgeshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 5 £23,500 -
Technical Support Analyst
East of England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 March 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Technical Support Analyst in the job title.

1 7 (77.78%) Windows
2 6 (66.67%) Active Directory
2 6 (66.67%) Problem Management
3 4 (44.44%) SLA
4 3 (33.33%) Management Information System
4 3 (33.33%) ITIL
5 2 (22.22%) Windows Server
5 2 (22.22%) MS Exchange
6 1 (11.11%) DHCP
6 1 (11.11%) TCP/IP
6 1 (11.11%) DNS
6 1 (11.11%) Microsoft
6 1 (11.11%) MCSA
6 1 (11.11%) Citrix
6 1 (11.11%) Microsoft Certification
6 1 (11.11%) CommVault
6 1 (11.11%) Windows Server 2003
6 1 (11.11%) Extranet
6 1 (11.11%) Exchange Server 2007
6 1 (11.11%) Citrix Presentation Server
6 1 (11.11%) Windows Server 2008
6 1 (11.11%) XenApp
6 1 (11.11%) Windows 7
6 1 (11.11%) Microsoft Azure
6 1 (11.11%) Exchange Server 2010
6 1 (11.11%) Office 365
6 1 (11.11%) NetScaler
6 1 (11.11%) Windows Server 2012
6 1 (11.11%) OneDrive
6 1 (11.11%) Data Centre

Technical Support Analyst Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2007
2 1 (11.11%) Exchange Server 2010
Cloud Services
1 1 (11.11%) Microsoft Azure
1 1 (11.11%) Office 365
1 1 (11.11%) OneDrive
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) Extranet
1 1 (11.11%) NetScaler
1 1 (11.11%) TCP/IP
Miscellaneous
1 3 (33.33%) Management Information System
2 1 (11.11%) Data Centre
Operating Systems
1 7 (77.78%) Windows
2 2 (22.22%) Windows Server
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 6 (66.67%) Problem Management
2 3 (33.33%) ITIL
3 1 (11.11%) Conflict Management
Qualifications
1 1 (11.11%) MCSA
1 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) Citrix Presentation Server
2 1 (11.11%) XenApp
Vendors
1 1 (11.11%) AppSense
1 1 (11.11%) Citrix
1 1 (11.11%) CommVault
1 1 (11.11%) Microsoft
1 1 (11.11%) VMware
Cambridge, Cambridgeshire
Computer People
Salary: Benefits
Posted: 3 days ago