Period
to 17 November 2017

The median annual salary for a 2nd Line Support Engineer was £27,000 in advertised job vacancies in Cardiff during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South Wales > Cardiff
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 76 104 110
Rank change year-on-year +28 +6 -5
Permanent jobs requiring a 2nd Line Support Engineer 1 9 2
As % of all permanent IT jobs advertised in Cardiff 0.12% 0.64% 0.13%
As % of the Job Titles category 0.13% 0.65% 0.13%
Number of salaries quoted 1 9 2
Cardiff median annual salary £27,000 £25,000 £23,750
Median salary % change year-on-year +8.00% +5.26% -5.94%
South Wales median annual salary £32,000 £25,000 £23,750
% change year-on-year +28.00% +5.26% -5.94%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cardiff
Permanent vacancies in Cardiff with a recognized job title 796 1378 1560
% of permanent IT jobs with a recognized job title 98.88% 98.36% 98.30%
Number of salaries quoted 709 1244 1333
Cardiff median annual salary £38,500 £35,000 £35,000
Median salary % change year-on-year +10.00% - -
10th Percentile £23,500 £21,825 £23,000
90th Percentile £55,000 £55,000 £52,500
South Wales median annual salary £40,000 £37,500 £35,369
% change year-on-year +6.67% +6.03% +1.05%

2nd Line Support Engineer
Job Vacancy Trend in Cardiff

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for 2nd Line Support Engineer in Cardiff

2nd Line Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cardiff.

Salary trend for 2nd Line Support Engineer in Cardiff

2nd Line Support Engineer Skill Set
Top 24 Co-occurring IT Skills in Cardiff

For the 6 months to 17 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 2nd Line Support Engineer in the job title.

1 1 (100.00%) SQL Server
1 1 (100.00%) IIS
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) E-Commerce
1 1 (100.00%) VPN
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Internet
1 1 (100.00%) Service Management
1 1 (100.00%) Change Management
1 1 (100.00%) VMware
1 1 (100.00%) MCITP
1 1 (100.00%) Problem Management
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) vSphere
1 1 (100.00%) VMware ESXi
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Windows Server

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) IIS
Communications & Networking
1 1 (100.00%) Internet
1 1 (100.00%) VPN
Database & Business Intelligence
1 1 (100.00%) SQL Server
Miscellaneous
1 1 (100.00%) Analytical Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) E-Commerce
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) MCITP
1 1 (100.00%) MCSE
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware ESXi
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) vSphere
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware