The median annual salary for a 2nd Line Support was £22,000 in advertised job vacancies in Cheltenham during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Gloucestershire / Cheltenham
Rank 46 60 42
Rank change year-on-year +14 -18  
Permanent jobs requiring a 2nd Line Support 3 3 13
As % of all permanent IT jobs advertised in Cheltenham 1.32% 0.58% 3.34%
As % of the Job Titles category 1.41% 0.62% 3.47%
Number of salaries quoted 3 3 11
Median salary £22,000 £23,500 £21,500
Median salary % change year-on-year -6.38% +9.30%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheltenham
Permanent job vacancies with a job title containing a recognized job role 213 483 375
As % of all permanent IT job vacancies advertised in Cheltenham 93.83% 93.79% 96.40%
Number of salaries quoted 165 290 308
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25%  
90% offered a salary of more than £30,000 £31,300 £23,000
10% offered a salary of more than £55,000 £55,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Cheltenham

The job posting trend of jobs advertised in Cheltenham that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Cheltenham

2nd Line Support
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Cheltenham.

Salary trend for 2nd Line Support in Cheltenham

2nd Line Support Skill Set
Top 22 Related IT Skills in Cheltenham

For the 6 months to 25 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring 2nd Line Support in the job title.

1 4 (100.00%) Active Directory
2 3 (75.00%) Citrix
2 3 (75.00%) Windows
2 3 (75.00%) Windows Server
3 2 (50.00%) Windows XP
3 2 (50.00%) MS Exchange
3 2 (50.00%) VMware Infrastructure
3 2 (50.00%) VMware
4 1 (25.00%) VMware Certified Professional (VCP)
4 1 (25.00%) Time Management
4 1 (25.00%) Legal
4 1 (25.00%) Advertising
4 1 (25.00%) MCSE
4 1 (25.00%) MS Excel
4 1 (25.00%) SQL Server
4 1 (25.00%) ITIL
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) Windows Server 2003
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Microsoft
4 1 (25.00%) Hyper-V
4 1 (25.00%) VMware ESXi

2nd Line Support Skill Set
Top Related IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
Applications
1 1 (25.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Advertising
1 1 (25.00%) Legal
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
2 2 (50.00%) Windows XP
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) Time Management
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) VMware Certified Professional (VCP)
System Software
1 4 (100.00%) Active Directory
2 2 (50.00%) VMware Infrastructure
3 1 (25.00%) Hyper-V
3 1 (25.00%) VMware ESXi
Vendors
1 3 (75.00%) Citrix
2 2 (50.00%) VMware
3 1 (25.00%) Microsoft