Period
to 21 November 2017

The median annual salary for a Support Technician was £20,750 in advertised job vacancies in Cheshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
North West > Cheshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 160 112 165
Rank change year-on-year -48 +53 +18
Permanent jobs requiring a Support Technician 18 36 25
As % of all permanent IT jobs advertised in Cheshire 0.58% 1.60% 0.77%
As % of the Job Titles category 0.61% 1.64% 0.80%
Number of salaries quoted 10 39 20
Cheshire median annual salary £20,750 £22,000 £22,950
Median salary % change year-on-year -5.68% -4.14% +9.29%
10th Percentile £19,000 £18,500 £16,875
90th Percentile £26,325 £24,400 £31,500
North West median annual salary £21,000 £22,000 £22,500
% change year-on-year -4.55% -2.22% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 2951 2189 3136
% of permanent IT jobs with a recognized job title 95.87% 97.29% 97.21%
Number of salaries quoted 2262 1879 2660
Cheshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +3.56%
10th Percentile £25,000 £22,000 £22,000
90th Percentile £62,500 £58,750 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Support Technician
Job Vacancy Trend in Cheshire

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Support Technician in Cheshire

Support Technician
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Cheshire.

Salary trend for Support Technician in Cheshire

Support Technician
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Support Technician in Cheshire over the 6 months to 21 November 2017.

Salary histogram for Support Technician in Cheshire

Support Technician
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Cheshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow +14 5 £21,000 -4.55%
Knutsford - 4 £52,500 -
Runcorn - 4 - -
Sandbach - 2 £20,500 -
Warrington - 2 £20,000 - 1
Macclesfield - 1 £17,500 -
Support Technician
North West

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 21 November 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring Support Technician in the job title.

1 11 (61.11%) Windows
2 7 (38.89%) Microsoft
3 6 (33.33%) MS Exchange
3 6 (33.33%) SQL
3 6 (33.33%) Microsoft Office
4 5 (27.78%) Active Directory
4 5 (27.78%) Change Management
4 5 (27.78%) Degree
5 4 (22.22%) Time Management
5 4 (22.22%) SLA
5 4 (22.22%) Workflow
5 4 (22.22%) ITIL
6 3 (16.67%) Linux
6 3 (16.67%) JBoss
6 3 (16.67%) Microsoft Excel
6 3 (16.67%) ERP
6 3 (16.67%) Sage
6 3 (16.67%) Computer Science
6 3 (16.67%) Sage 1000
6 3 (16.67%) Windows 7
6 3 (16.67%) Risk Management
6 3 (16.67%) Capacity Planning
6 3 (16.67%) Process Improvement
6 3 (16.67%) Performance Tuning
6 3 (16.67%) Performance Monitoring
6 3 (16.67%) Windows Server
6 3 (16.67%) Virtual Machines
7 2 (11.11%) Chat Support
7 2 (11.11%) Collaborative Working
7 2 (11.11%) Analytical Skills

Support Technician Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) MS Exchange
2 3 (16.67%) JBoss
3 2 (11.11%) Exchange Server 2010
3 2 (11.11%) MindAlign
3 2 (11.11%) Office Communications Server
3 2 (11.11%) Skype for Business
4 1 (5.56%) SharePoint
4 1 (5.56%) Tomcat
Applications
1 6 (33.33%) Microsoft Office
2 3 (16.67%) Microsoft Excel
Business Applications
1 3 (16.67%) Sage 1000
Cloud Services
1 1 (5.56%) Amazon AWS
1 1 (5.56%) Microsoft Azure
Communications & Networking
1 2 (11.11%) TCP/IP
2 1 (5.56%) VoIP
2 1 (5.56%) WebEx
General
1 2 (11.11%) Finance
1 2 (11.11%) Manufacturing
2 1 (5.56%) Banking
2 1 (5.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (11.11%) JMS
1 2 (11.11%) XMPP
2 1 (5.56%) .NET
2 1 (5.56%) HTML
2 1 (5.56%) Middleware
Miscellaneous
1 3 (16.67%) Computer Science
2 2 (11.11%) Analytical Skills
3 1 (5.56%) Driving Licence
3 1 (5.56%) iPad
3 1 (5.56%) Management Information System
Operating Systems
1 11 (61.11%) Windows
2 3 (16.67%) Linux
2 3 (16.67%) Windows 7
2 3 (16.67%) Windows Server
3 2 (11.11%) Unix
3 2 (11.11%) Windows Server 2008
3 2 (11.11%) Windows Server 2012
4 1 (5.56%) AIX
4 1 (5.56%) Windows 10
Processes & Methodologies
1 5 (27.78%) Change Management
2 4 (22.22%) ITIL
2 4 (22.22%) Time Management
2 4 (22.22%) Workflow
3 3 (16.67%) Capacity Planning
3 3 (16.67%) ERP
3 3 (16.67%) Performance Monitoring
3 3 (16.67%) Performance Tuning
3 3 (16.67%) Process Improvement
3 3 (16.67%) Risk Management
4 2 (11.11%) Chat Support
4 2 (11.11%) Collaborative Working
4 2 (11.11%) Incident Management
5 1 (5.56%) Agile Software Development
5 1 (5.56%) Asset Management
5 1 (5.56%) Knowledge Management
5 1 (5.56%) Release Management
5 1 (5.56%) Runbook
5 1 (5.56%) Service Delivery
5 1 (5.56%) Wealth Management
Programming Languages
1 6 (33.33%) SQL
2 2 (11.11%) Java
2 2 (11.11%) PowerShell
Qualifications
1 5 (27.78%) Degree
2 1 (5.56%) HND
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 5 (27.78%) Active Directory
2 3 (16.67%) Virtual Machines
3 1 (5.56%) Docker
Systems Management
1 1 (5.56%) Kubernetes
1 1 (5.56%) SCCM
Vendors
1 7 (38.89%) Microsoft
2 3 (16.67%) Sage
3 2 (11.11%) Cisco
3 2 (11.11%) LANDesk
4 1 (5.56%) AppDynamics
4 1 (5.56%) Mitel