Customer Engagement Jobs in the City of London

Customer Engagement
Central London > City of London

The table below provides summary statistics for permanent job vacancies advertised in the City of London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 20 July 2025, comparing them to the same period in the previous two years.

6 months to
20 Jul 2025
Same period 2024 Same period 2023
Rank 123 152 181
Rank change year-on-year +29 +29 +8
Permanent jobs citing Customer Engagement 18 26 42
As % of all permanent jobs advertised in the City of London 0.93% 0.82% 0.97%
As % of the Processes & Methodologies category 0.97% 0.89% 1.01%
Number of salaries quoted 17 26 14
10th Percentile - £18,091 £8,500
25th Percentile £62,500 £53,406 £54,313
Median annual salary (50th Percentile) £65,000 £72,500 £62,845
Median % change year-on-year -10.34% +15.36% -3.32%
75th Percentile £67,500 £87,000 £75,000
90th Percentile £83,250 £93,750 £78,500
Central London median annual salary £65,000 £72,500 £62,845
% change year-on-year -10.34% +15.36% -3.32%

All Process and Methodology Skills
City of London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 1,857 2,915 4,140
As % of all permanent jobs advertised in the City of London 95.97% 92.01% 95.19%
Number of salaries quoted 1,416 2,246 3,397
10th Percentile £41,250 £41,250 £44,800
25th Percentile £55,000 £54,000 £56,250
Median annual salary (50th Percentile) £75,000 £75,000 £75,000
Median % change year-on-year - - +3.45%
75th Percentile £97,500 £95,000 £97,500
90th Percentile £121,875 £113,125 £115,000
Central London median annual salary £75,000 £72,500 £75,000
% change year-on-year +3.45% -3.33% +3.45%

Customer Engagement
Job Vacancy Trend in the City of London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Engagement in the City of London

Customer Engagement
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Customer Engagement in the City of London.

Salary trend for Customer Engagement in the City of London

Customer Engagement
Salary Histogram in the City of London

Salary distribution for jobs citing Customer Engagement in the City of London over the 6 months to 20 July 2025.

Salary histogram for Customer Engagement in the City of London

Customer Engagement
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) SharePoint
Applications
1 12 (66.67%) Microsoft Office
Business Applications
1 2 (11.11%) Dynamics CRM
Cloud Services
1 4 (22.22%) Azure
1 4 (22.22%) Dynamics 365
2 3 (16.67%) Power Platform
2 3 (16.67%) PowerApps
3 2 (11.11%) Azure Logic Apps
3 2 (11.11%) Power Automate
4 1 (5.56%) Azure DevOps
4 1 (5.56%) SaaS
Database & Business Intelligence
1 2 (11.11%) Power BI
2 1 (5.56%) SQL Server
Development Applications
1 1 (5.56%) Selenium
1 1 (5.56%) Team Foundation Server
General
1 14 (77.78%) Social Skills
2 13 (72.22%) Legal
3 12 (66.67%) Law
4 3 (16.67%) Finance
5 2 (11.11%) Analytical Skills
5 2 (11.11%) Marketing
6 1 (5.56%) Banking
6 1 (5.56%) Games
6 1 (5.56%) Inclusion and Diversity
Job Titles
1 12 (66.67%) IT Support
1 12 (66.67%) Lead
2 2 (11.11%) Developer
2 2 (11.11%) Power Platform Developer
2 2 (11.11%) Senior
2 2 (11.11%) Senior Developer
3 1 (5.56%) Analyst
3 1 (5.56%) Architect
3 1 (5.56%) Azure Developer
3 1 (5.56%) Business Analyst
3 1 (5.56%) CRM Architect
3 1 (5.56%) CRM Solutions Architect
3 1 (5.56%) Digital Director
3 1 (5.56%) Dynamics 365 Architect
3 1 (5.56%) Dynamics 365 Solution Architect
3 1 (5.56%) Dynamics CRM Architect
3 1 (5.56%) IT Director
3 1 (5.56%) Microsoft Solutions Architect
3 1 (5.56%) Solutions Architect
3 1 (5.56%) Tester
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) .NET Framework
Miscellaneous
1 1 (5.56%) Marketing Technology
Processes & Methodologies
1 13 (72.22%) Problem-Solving
2 12 (66.67%) Coaching
2 12 (66.67%) Incident Management
2 12 (66.67%) Mentoring
2 12 (66.67%) Problem Management
2 12 (66.67%) Service Delivery
2 12 (66.67%) Service Management
3 11 (61.11%) Change Management
4 4 (22.22%) CRM
5 3 (16.67%) Business Intelligence
6 2 (11.11%) Agile
6 2 (11.11%) ERP
6 2 (11.11%) Scrum
7 1 (5.56%) Artificial Intelligence
7 1 (5.56%) Business Analysis
7 1 (5.56%) Data Security
7 1 (5.56%) Programme Management
7 1 (5.56%) Regression Testing
7 1 (5.56%) Risk Management
7 1 (5.56%) TOGAF
Programming Languages
1 1 (5.56%) C#
Qualifications
1 1 (5.56%) Degree
1 1 (5.56%) TOGAF Certification
Quality Assurance & Compliance
1 1 (5.56%) GDPR
1 1 (5.56%) MiFID
1 1 (5.56%) PSD2
Vendors
1 14 (77.78%) Microsoft