The median annual salary for a Customer Support Engineer was £35,000 in advertised job vacancies in the City of London during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Support Engineer
London / City of London
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 234 265 318
Rank change year-on-year +31 +53  
Permanent jobs requiring a Customer Support Engineer 1 2 7
As % of all permanent IT jobs advertised in the City of London 0.020% 0.031% 0.068%
As % of the Job Titles category 0.020% 0.033% 0.071%
Number of salaries quoted 1 2 0
Median salary £35,000 £33,750 -
Median salary % change year-on-year +3.70% -  
UK excluding London median salary £32,500 £28,500 £32,500
% change year-on-year +14.03% -12.30%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4883 6102 9813
As % of all permanent IT job vacancies advertised in the City of London 95.24% 96.09% 94.94%
Number of salaries quoted 17480 22846 34708
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £31,500 £32,500 £31,250
10% offered a salary of more than £90,000 £81,250 £85,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Customer Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Customer Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Support Engineer in the City of London

Customer Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer in the City of London.

Salary trend for Customer Support Engineer in the City of London

Customer Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 29 June 2017, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Customer Support Engineer in the job title.

1 2 (100.00%) Apache
1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) Case Management
2 1 (50.00%) Linux Command Line
2 1 (50.00%) Catchpoint
2 1 (50.00%) JBoss
2 1 (50.00%) Financial Institution
2 1 (50.00%) Management Information System
2 1 (50.00%) Finance
2 1 (50.00%) Linux+ Certification
2 1 (50.00%) Equities
2 1 (50.00%) Software Engineering
2 1 (50.00%) MCTS
2 1 (50.00%) Derivative
2 1 (50.00%) Equity Derivative
2 1 (50.00%) Degree
2 1 (50.00%) MiFID
2 1 (50.00%) JIRA
2 1 (50.00%) FIX Protocol
2 1 (50.00%) Computer Science
2 1 (50.00%) QA
2 1 (50.00%) Wiki
2 1 (50.00%) Product Management
2 1 (50.00%) lighttpd
2 1 (50.00%) Bash Shell
2 1 (50.00%) Confluence
2 1 (50.00%) Hedge funds
2 1 (50.00%) SWIFT
2 1 (50.00%) Root Cause Analysis

Customer Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Apache
2 1 (50.00%) Confluence
2 1 (50.00%) IIS
2 1 (50.00%) JBoss
2 1 (50.00%) lighttpd
Cloud Services
1 1 (50.00%) Catchpoint
Communications & Networking
1 1 (50.00%) DNS
1 1 (50.00%) FTP
1 1 (50.00%) HTTP
1 1 (50.00%) TCP/IP
Database & Business Intelligence
1 1 (50.00%) MySQL
1 1 (50.00%) SQL Server
Development Applications
1 1 (50.00%) JIRA
General
1 1 (50.00%) Finance
1 1 (50.00%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (50.00%) DHTML
1 1 (50.00%) FIX Protocol
1 1 (50.00%) HTML
Miscellaneous
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Computer Science
1 1 (50.00%) Data Centre
1 1 (50.00%) Derivative
1 1 (50.00%) Equities
1 1 (50.00%) Equity Derivative
1 1 (50.00%) Hedge funds
1 1 (50.00%) Linux Command Line
1 1 (50.00%) Management Information System
1 1 (50.00%) SWIFT
1 1 (50.00%) Wiki
Operating Systems
1 2 (100.00%) Linux
1 2 (100.00%) Windows
2 1 (50.00%) Unix
Processes & Methodologies
1 2 (100.00%) Case Management
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Product Management
2 1 (50.00%) Project Management
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Software Engineering
Programming Languages
1 1 (50.00%) Bash Shell
1 1 (50.00%) Java
1 1 (50.00%) JavaScript
1 1 (50.00%) Perl
1 1 (50.00%) Python
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Degree
1 1 (50.00%) Linux+ Certification
1 1 (50.00%) MCTS
1 1 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (50.00%) EMIR
1 1 (50.00%) MiFID
1 1 (50.00%) QA
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Salesforce.com