Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

ITIL Version 3
Central London > City of London
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 212 268 319
Rank change year-on-year +56 +51 -63
Permanent jobs citing ITIL V3 118 85 105
As % of all permanent IT jobs advertised in the City of London 1.16% 0.73% 0.62%
As % of the Processes & Methodologies category 1.28% 0.82% 0.69%
Number of salaries quoted 107 67 92
City of London median annual salary £43,000 £52,500 £57,500
Median salary % change year-on-year -18.10% -8.70% +15.00%
10th Percentile £32,000 £31,600 £30,575
90th Percentile £78,000 £73,750 £83,750
Central London median annual salary £47,500 £50,000 £57,500
% change year-on-year -5.00% -13.04% +15.00%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9209 10393 15217
As % of all permanent IT jobs advertised in the City of London 90.14% 89.42% 89.17%
Number of salaries quoted 8310 9470 13192
City of London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £35,000 £33,750
90th Percentile £95,000 £90,000 £87,500
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

ITIL V3
Job Vacancy Trend in the City of London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL V3 in the City of London

ITIL V3
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the City of London.

Salary trend for ITIL V3 in the City of London

ITIL V3
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL V3 in the City of London over the 6 months to 24 November 2017.

Salary histogram for ITIL V3 in the City of London

For the 6 months to 24 November 2017, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITIL V3.

1 118 (100.00%) ITIL
2 57 (48.31%) Microsoft
3 44 (37.29%) Windows
4 42 (35.59%) Service Management
5 34 (28.81%) Linux
6 33 (27.97%) Active Directory
7 28 (23.73%) Change Management
7 28 (23.73%) Finance
8 25 (21.19%) Citrix
9 24 (20.34%) Office 365
10 23 (19.49%) SLA
10 23 (19.49%) Microsoft Office
10 23 (19.49%) SQL
10 23 (19.49%) VMware
10 23 (19.49%) Project Management
11 21 (17.80%) Service Delivery
12 18 (15.25%) Windows Server
13 17 (14.41%) Problem Management
14 16 (13.56%) Windows 7
14 16 (13.56%) ITIL V2
14 16 (13.56%) Continuous Improvement
14 16 (13.56%) SQL Server
14 16 (13.56%) Sybase
14 16 (13.56%) SharePoint
14 16 (13.56%) Cisco
14 16 (13.56%) Root Cause Analysis
14 16 (13.56%) Performance Tuning
15 15 (12.71%) User Experience
15 15 (12.71%) Data Centre
15 15 (12.71%) WAN

ITIL V3
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (13.56%) SharePoint
2 13 (11.02%) MS Exchange
3 11 (9.32%) Skype for Business
4 10 (8.47%) Exchange Server 2010
4 10 (8.47%) NetWeaver
5 7 (5.93%) SharePoint 2013
6 6 (5.08%) SharePoint 2010
7 5 (4.24%) Blackberry Enterprise Server
7 5 (4.24%) Exchange Server 2007
8 3 (2.54%) CMS
9 1 (0.85%) Adobe Experience Manager
Applications
1 23 (19.49%) Microsoft Office
2 11 (9.32%) Microsoft Excel
2 11 (9.32%) Microsoft PowerPoint
Business Applications
1 10 (8.47%) SAP BPC
2 4 (3.39%) Eikon
3 1 (0.85%) Dynamics CRM
3 1 (0.85%) PlanetPress Connect
Cloud Services
1 24 (20.34%) Office 365
2 13 (11.02%) Microsoft Azure
3 9 (7.63%) Amazon AWS
4 2 (1.69%) IaaS
5 1 (0.85%) Adobe Creative Cloud
Communications & Networking
1 15 (12.71%) LAN
1 15 (12.71%) WAN
2 14 (11.86%) VoIP
3 13 (11.02%) Unified Communications
4 11 (9.32%) Skype
5 9 (7.63%) Wireless
6 8 (6.78%) SAN
7 6 (5.08%) Cisco IOS
7 6 (5.08%) TCP/IP
7 6 (5.08%) VPN
8 5 (4.24%) DHCP
8 5 (4.24%) DNS
8 5 (4.24%) Telepresence
9 4 (3.39%) Internet
10 3 (2.54%) Remote Desktop
11 1 (0.85%) Cisco Nexus
11 1 (0.85%) DMVPN
11 1 (0.85%) F5 BIG-IP LTM
11 1 (0.85%) HSRP
11 1 (0.85%) Spanning Tree
Database & Business Intelligence
1 16 (13.56%) SQL Server
2 10 (8.47%) SAP BW
2 10 (8.47%) SAP HANA
3 7 (5.93%) BusinessObjects
3 7 (5.93%) SAP Data Services
4 6 (5.08%) Microsoft Analysis Services
4 6 (5.08%) MySQL
4 6 (5.08%) SQL Server Analysis Services
4 6 (5.08%) SQL Server Integration Services
4 6 (5.08%) SQL Server Reporting Services
5 3 (2.54%) BusinessObjects Business Intelligence
Development Applications
1 1 (0.85%) Visual Studio
General
1 28 (23.73%) Finance
2 15 (12.71%) Banking
3 8 (6.78%) Investment Banking
4 5 (4.24%) Front Office
5 2 (1.69%) Legal
6 1 (0.85%) Advertising
6 1 (0.85%) Financial Institution
6 1 (0.85%) Publishing
6 1 (0.85%) Retail
6 1 (0.85%) Telecoms
Job Titles
1 33 (27.97%) Analyst
2 21 (17.80%) Service Analyst
3 15 (12.71%) Infrastructure Engineer
4 14 (11.86%) Administrator
4 14 (11.86%) ITIL Service Analyst
5 11 (9.32%) Services Delivery Analyst
6 10 (8.47%) Service Desk Analyst
6 10 (8.47%) Support Engineer
7 9 (7.63%) Linux Engineer
8 8 (6.78%) Service Manager
9 7 (5.93%) 3rd Line Engineer
9 7 (5.93%) IT Support
9 7 (5.93%) Linux Administrator
10 6 (5.08%) DBA
10 6 (5.08%) SQL DBA
10 6 (5.08%) Technical Leader
10 6 (5.08%) Technical Support
10 6 (5.08%) Windows Engineer
11 5 (4.24%) Services Delivery Manager
11 5 (4.24%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (5.08%) XMPP
2 4 (3.39%) Middleware
3 3 (2.54%) SAP Fiori
4 2 (1.69%) .NET
4 2 (1.69%) ASP.NET
4 2 (1.69%) SAP Basis
5 1 (0.85%) AngularJS
5 1 (0.85%) CSS
5 1 (0.85%) HTML
5 1 (0.85%) jQuery
5 1 (0.85%) RESTful
5 1 (0.85%) XML
Miscellaneous
1 15 (12.71%) Data Centre
1 15 (12.71%) User Experience
2 10 (8.47%) Blackberry
3 9 (7.63%) iPhone
4 8 (6.78%) Management Information System
4 8 (6.78%) Public Cloud
4 8 (6.78%) Video Conferencing
5 7 (5.93%) CMDB
6 6 (5.08%) Clustering
6 6 (5.08%) Replication
7 5 (4.24%) iPad
8 4 (3.39%) Fat Client
8 4 (3.39%) Thin Client
9 3 (2.54%) Driving Licence
10 2 (1.69%) Analytical Skills
11 1 (0.85%) Freedom of Information
11 1 (0.85%) Greenfield Project
11 1 (0.85%) Hedge funds
11 1 (0.85%) Smartphone
Operating Systems
1 44 (37.29%) Windows
2 34 (28.81%) Linux
3 18 (15.25%) Windows Server
4 16 (13.56%) Windows 7
5 13 (11.02%) Windows Server 2008
6 10 (8.47%) Unix
7 9 (7.63%) Windows 8
7 9 (7.63%) Windows Server 2012
8 1 (0.85%) Apple iOS
8 1 (0.85%) Windows 10
8 1 (0.85%) Windows Vista
Processes & Methodologies
1 118 (100.00%) ITIL
2 42 (35.59%) Service Management
3 28 (23.73%) Change Management
4 23 (19.49%) Project Management
5 21 (17.80%) Service Delivery
6 17 (14.41%) Problem Management
7 16 (13.56%) Continuous Improvement
7 16 (13.56%) ITIL V2
7 16 (13.56%) Performance Tuning
7 16 (13.56%) Root Cause Analysis
8 15 (12.71%) ITSM
9 14 (11.86%) Trend Analysis
10 11 (9.32%) Business Analysis
10 11 (9.32%) Quality Management
11 10 (8.47%) ERP
11 10 (8.47%) Stakeholder Management
12 8 (6.78%) Customer Requirements
12 8 (6.78%) Presales
12 8 (6.78%) Service Design
13 7 (5.93%) Business Intelligence
Programming Languages
1 23 (19.49%) SQL
2 10 (8.47%) Java
3 8 (6.78%) PowerShell
4 6 (5.08%) T-SQL
4 6 (5.08%) VB
4 6 (5.08%) VBScript
5 2 (1.69%) C#
6 1 (0.85%) C
6 1 (0.85%) JavaScript
6 1 (0.85%) Python
Qualifications
1 13 (11.02%) Degree
2 11 (9.32%) Microsoft Certification
3 6 (5.08%) CCIE
3 6 (5.08%) CCNP
3 6 (5.08%) Cisco Certification
4 5 (4.24%) CCIE Collaboration
4 5 (4.24%) CCNP Voice
4 5 (4.24%) CCVP
4 5 (4.24%) MCDST
5 4 (3.39%) ITIL Certification
5 4 (3.39%) MCSE
6 3 (2.54%) MCSA
6 3 (2.54%) PRINCE2 Practitioner
7 2 (1.69%) Citrix Certification
8 1 (0.85%) CCDA
8 1 (0.85%) CCIE Routing and Switching
8 1 (0.85%) MCP
8 1 (0.85%) MCSD
8 1 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (19.49%) SLA
2 4 (3.39%) Data Quality
2 4 (3.39%) ISO/IEC 20000
3 3 (2.54%) ISO/IEC 27001
4 1 (0.85%) ISO 22301
4 1 (0.85%) QA
System Software
1 33 (27.97%) Active Directory
2 10 (8.47%) Cronacle
2 10 (8.47%) VMware Infrastructure
3 8 (6.78%) Virtual Desktop
4 5 (4.24%) VMware ESXi
5 3 (2.54%) Terminal Services
6 1 (0.85%) Hyper-V
6 1 (0.85%) Microsoft App-V
6 1 (0.85%) VMware Server
6 1 (0.85%) vSphere
6 1 (0.85%) XenApp
6 1 (0.85%) XenDesktop
Systems Management
1 10 (8.47%) SCCM
2 6 (5.08%) Cisco CUCM
2 6 (5.08%) Perfmon
2 6 (5.08%) vCenter Server
3 5 (4.24%) Cisco UCCE
3 5 (4.24%) Cisco UCCX
3 5 (4.24%) SCOM
4 4 (3.39%) Tivoli
5 2 (1.69%) Norton AntiVirus
6 1 (0.85%) Cisco IPCC
6 1 (0.85%) Nagios
6 1 (0.85%) NetBackup
Vendors
1 57 (48.31%) Microsoft
2 25 (21.19%) Citrix
3 23 (19.49%) VMware
4 16 (13.56%) Cisco
4 16 (13.56%) Sybase
5 13 (11.02%) Sun
6 10 (8.47%) Bloomberg
6 10 (8.47%) SAP
7 6 (5.08%) Calypso
7 6 (5.08%) Murex
7 6 (5.08%) Remedy
7 6 (5.08%) Reuters
8 5 (4.24%) OpenText
8 5 (4.24%) Red Box
8 5 (4.24%) Tableau
8 5 (4.24%) Wyse
9 4 (3.39%) IBM
9 4 (3.39%) ServiceNow
10 3 (2.54%) BT
11 2 (1.69%) Symantec