Period
to 25 May 2018

The median annual salary for a Services Delivery Manager was £42,500 in advertised job vacancies in the City of London during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
Central London > City of London
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 317 313 359
Rank change year-on-year -4 +46 +25
Permanent jobs requiring a Services Delivery Manager 20 30 27
As % of all permanent IT jobs advertised in the City of London 0.19% 0.29% 0.20%
As % of the Job Titles category 0.19% 0.31% 0.21%
Number of salaries quoted 20 26 21
City of London median annual salary £42,500 £55,000 £70,000
Median salary % change year-on-year -22.73% -21.43% +21.74%
10th Percentile £40,250 £42,500 £40,500
90th Percentile £67,500 £72,500 £81,250
Central London median annual salary £50,000 £55,000 £53,750
% change year-on-year -9.09% +2.33% -6.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,284 9,786 12,955
% of permanent IT jobs with a recognized job title 95.94% 96.15% 95.89%
Number of salaries quoted 9,124 8,869 11,693
City of London median annual salary £62,000 £60,000 £57,500
Median salary % change year-on-year +3.33% +4.35% +4.55%
10th Percentile £36,250 £33,750 £32,750
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -

Services Delivery Manager
Job Vacancy Trend in the City of London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Services Delivery Manager in the City of London

Services Delivery Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the City of London.

Salary trend for Services Delivery Manager in the City of London

Services Delivery Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Services Delivery Manager in the City of London over the 6 months to 25 May 2018.

Salary histogram for Services Delivery Manager in the City of London

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 25 May 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Services Delivery Manager in the job title.

1 20 (100.00%) Service Delivery
2 19 (95.00%) ITIL
3 15 (75.00%) Project Management
3 15 (75.00%) Service Management
4 14 (70.00%) Finance
4 14 (70.00%) Fintech
5 11 (55.00%) Business Analysis
5 11 (55.00%) SQL
6 10 (50.00%) Blackberry
6 10 (50.00%) QA
6 10 (50.00%) Analytical Skills
6 10 (50.00%) DBS Check
7 4 (20.00%) Agile Software Development
7 4 (20.00%) Microsoft Office
7 4 (20.00%) Continuous Improvement
8 3 (15.00%) Problem Management
8 3 (15.00%) SEPA
8 3 (15.00%) Ticket Management
8 3 (15.00%) Salesforce Service Cloud
8 3 (15.00%) Change Management
8 3 (15.00%) Banking
8 3 (15.00%) CRM
8 3 (15.00%) Foreign Exchange (FX)
8 3 (15.00%) Salesforce.com
8 3 (15.00%) Remedy
9 2 (10.00%) Microsoft Project
9 2 (10.00%) Microsoft Excel
9 2 (10.00%) Microsoft
9 2 (10.00%) Games
9 2 (10.00%) Management Information System

Services Delivery Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (20.00%) Microsoft Office
2 2 (10.00%) Microsoft Excel
2 2 (10.00%) Microsoft PowerPoint
2 2 (10.00%) Microsoft Project
Cloud Services
1 3 (15.00%) Salesforce Service Cloud
Communications & Networking
1 1 (5.00%) LAN
General
1 14 (70.00%) Finance
2 3 (15.00%) Banking
3 2 (10.00%) Billing
3 2 (10.00%) Games
3 2 (10.00%) Spanish Language
4 1 (5.00%) French Language
4 1 (5.00%) German Language
4 1 (5.00%) Marketing
4 1 (5.00%) Portuguese Language
Miscellaneous
1 14 (70.00%) Fintech
2 10 (50.00%) Analytical Skills
2 10 (50.00%) Blackberry
3 3 (15.00%) Foreign Exchange (FX)
4 2 (10.00%) Management Information System
5 1 (5.00%) CMDB
Operating Systems
1 1 (5.00%) Apple iOS
Processes & Methodologies
1 20 (100.00%) Service Delivery
2 19 (95.00%) ITIL
3 15 (75.00%) Project Management
3 15 (75.00%) Service Management
4 11 (55.00%) Business Analysis
5 4 (20.00%) Agile Software Development
5 4 (20.00%) Continuous Improvement
6 3 (15.00%) Change Management
6 3 (15.00%) CRM
6 3 (15.00%) Problem Management
6 3 (15.00%) Ticket Management
7 2 (10.00%) Document Management
8 1 (5.00%) Asset Management
8 1 (5.00%) Collaborative Working
8 1 (5.00%) Digital Marketing
8 1 (5.00%) Line Management
8 1 (5.00%) Scrum
8 1 (5.00%) Service Delivery Management
8 1 (5.00%) Statistics
8 1 (5.00%) Time Management
Programming Languages
1 11 (55.00%) SQL
2 1 (5.00%) PowerShell
Qualifications
1 10 (50.00%) DBS Check
2 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 10 (50.00%) QA
2 3 (15.00%) SEPA
3 1 (5.00%) SLA
System Software
1 1 (5.00%) Active Directory
Vendors
1 3 (15.00%) Remedy
1 3 (15.00%) Salesforce.com
2 2 (10.00%) Microsoft
3 1 (5.00%) Citrix
3 1 (5.00%) VMware