Period
to 17 February 2018

The median annual salary for a Services Delivery Manager was £55,000 in advertised job vacancies in the City of London during the 6 months to 17 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
Central London > City of London
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 316 303 348
Rank change year-on-year -13 +45 +36
Permanent jobs requiring a Services Delivery Manager 17 27 32
As % of all permanent IT jobs advertised in the City of London 0.16% 0.26% 0.23%
As % of the Job Titles category 0.17% 0.27% 0.24%
Number of salaries quoted 17 25 29
City of London median annual salary £55,000 £52,500 £52,500
Median salary % change year-on-year +4.76% - -8.70%
10th Percentile £28,000 £43,000 £40,000
90th Percentile £68,000 £70,250 £81,250
Central London median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% -8.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,150 10,144 13,426
% of permanent IT jobs with a recognized job title 95.19% 96.63% 96.00%
Number of salaries quoted 9,046 9,264 11,894
City of London median annual salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.35% - +4.55%
10th Percentile £36,250 £33,500 £32,750
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -

Services Delivery Manager
Job Vacancy Trend in the City of London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Services Delivery Manager in the City of London

Services Delivery Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the City of London.

Salary trend for Services Delivery Manager in the City of London

Services Delivery Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Services Delivery Manager in the City of London over the 6 months to 17 February 2018.

Salary histogram for Services Delivery Manager in the City of London

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 17 February 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Services Delivery Manager in the job title.

1 17 (100.00%) Service Delivery
2 12 (70.59%) ITIL
3 7 (41.18%) Finance
3 7 (41.18%) Service Management
4 5 (29.41%) Project Management
5 4 (23.53%) SLA
5 4 (23.53%) Active Directory
5 4 (23.53%) Trend Analysis
5 4 (23.53%) Line Management
6 3 (17.65%) Problem Management
6 3 (17.65%) Driving Licence
6 3 (17.65%) DBS Check
6 3 (17.65%) Windows Server
6 3 (17.65%) Windows
6 3 (17.65%) Change Management
6 3 (17.65%) Back Office
6 3 (17.65%) Service Delivery Management
7 2 (11.76%) Risk Management
7 2 (11.76%) Management Information System
7 2 (11.76%) Remedy
7 2 (11.76%) Citrix
7 2 (11.76%) Marketing
7 2 (11.76%) Fintech
7 2 (11.76%) Digital Marketing
7 2 (11.76%) ITIL V3
7 2 (11.76%) Continuous Improvement
7 2 (11.76%) Process Improvement
8 1 (5.88%) Service Desk Management
8 1 (5.88%) Transition Management
8 1 (5.88%) Time Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.88%) Microsoft Excel
1 1 (5.88%) Microsoft Office
1 1 (5.88%) Microsoft PowerPoint
1 1 (5.88%) Microsoft Project
Cloud Services
1 1 (5.88%) Salesforce Service Cloud
Communications & Networking
1 1 (5.88%) LAN
General
1 7 (41.18%) Finance
2 3 (17.65%) Back Office
3 2 (11.76%) Marketing
4 1 (5.88%) Advertising
4 1 (5.88%) Banking
4 1 (5.88%) Electronics
4 1 (5.88%) Manufacturing
4 1 (5.88%) Spanish Language
4 1 (5.88%) Telecoms
Miscellaneous
1 3 (17.65%) Driving Licence
2 2 (11.76%) Fintech
2 2 (11.76%) Management Information System
3 1 (5.88%) Data Centre
3 1 (5.88%) Foreign Exchange (FX)
Operating Systems
1 3 (17.65%) Windows
1 3 (17.65%) Windows Server
2 1 (5.88%) Apple iOS
Processes & Methodologies
1 17 (100.00%) Service Delivery
2 12 (70.59%) ITIL
3 7 (41.18%) Service Management
4 5 (29.41%) Project Management
5 4 (23.53%) Line Management
5 4 (23.53%) Trend Analysis
6 3 (17.65%) Change Management
6 3 (17.65%) Problem Management
6 3 (17.65%) Service Delivery Management
7 2 (11.76%) Continuous Improvement
7 2 (11.76%) Digital Marketing
7 2 (11.76%) ITIL V3
7 2 (11.76%) Process Improvement
7 2 (11.76%) Risk Management
8 1 (5.88%) Data Centre Operations
8 1 (5.88%) Service Desk Management
8 1 (5.88%) Stakeholder Management
8 1 (5.88%) Ticket Management
8 1 (5.88%) Time Management
8 1 (5.88%) Transition Management
Programming Languages
1 1 (5.88%) C
1 1 (5.88%) PowerShell
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) DBS Check
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 1 (5.88%) GDPR
2 1 (5.88%) ISO/IEC 27001
2 1 (5.88%) SEPA
System Software
1 4 (23.53%) Active Directory
Vendors
1 2 (11.76%) Citrix
1 2 (11.76%) Remedy
2 1 (5.88%) Salesforce.com
2 1 (5.88%) SAP
2 1 (5.88%) VMware