1st Line Support Analyst Job Trends in Colchester

First Line Support Analyst
Essex > Colchester

The median First Line Support Analyst salary in Colchester is £25,500 per year, according to job vacancies posted during the 6 months leading to 1 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Nov 2025
Same period 2024 Same period 2023
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Analyst 1 0 0
As % of all permanent jobs in Colchester 2.08% - -
As % of the Job Titles category 2.08% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,500 - -
Essex median annual salary £25,500 - £21,500
% change year-on-year - - -12.24%

All Permanent IT Job Vacancies
Colchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Colchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Colchester with a recognized job title 48 78 52
% of permanent jobs with a recognized job title 100.00% 98.73% 100.00%
Number of salaries quoted 32 37 25
10th Percentile £26,500 £21,250 £42,750
25th Percentile £37,500 £25,500 £57,500
Median annual salary (50th Percentile) £41,000 £50,000 £65,000
Median % change year-on-year -18.00% -23.08% +8.33%
75th Percentile £45,625 £90,000 £83,750
90th Percentile £69,000 £100,000 £95,000
Essex median annual salary £41,000 £55,000 £46,000
% change year-on-year -25.45% +19.57% -3.16%

1st Line Support Analyst
Job Vacancy Trend in Colchester

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Colchester.

1st Line Support Analyst job vacancy trend in Colchester

1st Line Support Analyst
Salary Trend in Colchester

Salary distribution trend for 1st Line Support Analyst job vacancies in Colchester.

Salary distribution trend for 1st Line Support Analyst job vacancies in Colchester

1st Line Support Analyst Skill Set
Top 20 Co-Occurring Skills & Capabilities in Colchester

For the 6 months to 1 November 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Colchester region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Android
1 1 (100.00%) Cisco
1 1 (100.00%) Cisco IOS
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) GDPR
1 1 (100.00%) ITSM
1 1 (100.00%) Mac OS
1 1 (100.00%) Mentoring
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Performance Tuning
1 1 (100.00%) PowerShell
1 1 (100.00%) Project Delivery
1 1 (100.00%) Service Delivery
1 1 (100.00%) SLA
1 1 (100.00%) VBScript
1 1 (100.00%) Windows

1st Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Colchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) Cisco IOS
General
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
1 1 (100.00%) Mentoring
1 1 (100.00%) Performance Tuning
1 1 (100.00%) Project Delivery
1 1 (100.00%) Service Delivery
Programming Languages
1 1 (100.00%) PowerShell
1 1 (100.00%) VBScript
Quality Assurance & Compliance
1 1 (100.00%) GDPR
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft