Period
to 17 November 2017

The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Croydon during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South London > Croydon
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 51 54 54
Rank change year-on-year +3 0 -10
Permanent jobs requiring a 1st Line Support 3 9 8
As % of all permanent IT jobs advertised in Croydon 0.85% 2.01% 2.03%
As % of the Job Titles category 0.89% 2.05% 2.06%
Number of salaries quoted 3 9 8
Croydon median annual salary £21,000 £22,000 £24,000
Median salary % change year-on-year -4.55% -8.33% -
10th Percentile £20,100 £19,200 £17,750
90th Percentile £26,100 £24,000 £25,000
South London median annual salary £22,500 £22,500 £22,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 337 440 388
% of permanent IT jobs with a recognized job title 95.47% 98.43% 98.23%
Number of salaries quoted 272 404 352
Croydon median annual salary £46,000 £48,750 £45,000
Median salary % change year-on-year -5.64% +8.33% +12.50%
10th Percentile £25,000 £24,500 £23,261
90th Percentile £75,000 £66,875 £60,000
South London median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

1st Line Support
Job Vacancy Trend in Croydon

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for 1st Line Support in Croydon

1st Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Croydon.

Salary trend for 1st Line Support in Croydon

1st Line Support Skill Set
Top 8 Co-occurring IT Skills in Croydon

For the 6 months to 17 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support in the job title.

1 2 (66.67%) Active Directory
2 1 (33.33%) BMC
2 1 (33.33%) Remedy
2 1 (33.33%) Remedy ITSM
2 1 (33.33%) Microsoft Office
2 1 (33.33%) MS Exchange
2 1 (33.33%) SLA
2 1 (33.33%) Microsoft

1st Line Support Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 1 (33.33%) Remedy ITSM
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 1 (33.33%) BMC
1 1 (33.33%) Microsoft
1 1 (33.33%) Remedy