The median annual salary for a 1st Line Support was £26,500 in advertised job vacancies in Croydon during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
London / Croydon
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 37 28 35
Rank change year-on-year -9 +7  
Permanent jobs requiring a 1st Line Support 1 18 8
As % of all permanent IT jobs advertised in Croydon 0.53% 7.23% 3.98%
As % of the Job Titles category 0.53% 7.38% 4.00%
Number of salaries quoted 1 18 8
Median salary £26,500 £22,000 £18,500
Median salary % change year-on-year +20.45% +18.91%  
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year +5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 187 244 200
As % of all permanent IT job vacancies advertised in Croydon 98.42% 97.99% 99.50%
Number of salaries quoted 142 224 179
Median salary £50,000 £42,000 £35,000
Median salary % change year-on-year +19.04% +20.00%  
90% offered a salary of more than £23,500 £22,000 £25,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Croydon

1st Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Croydon.

Salary trend for 1st Line Support in Croydon

1st Line Support Skill Set
Top 13 Co-occurring IT Skills in Croydon

For the 6 months to 23 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support in the job title.

1 1 (50.00%) ITIL
1 1 (50.00%) Windows
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) A+ Certification
1 1 (50.00%) Remedy
1 1 (50.00%) Information Security
1 1 (50.00%) MCTS
1 1 (50.00%) Problem Management
1 1 (50.00%) Windows Server 2008
1 1 (50.00%) Windows 7
1 1 (50.00%) ITIL V3
1 1 (50.00%) Ticket Management
1 1 (50.00%) Windows Server

1st Line Support Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows Server
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 1 (50.00%) Information Security
1 1 (50.00%) ITIL
1 1 (50.00%) ITIL V3
1 1 (50.00%) Problem Management
1 1 (50.00%) Ticket Management
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) MCTS
1 1 (50.00%) Microsoft Certification
Vendors
1 1 (50.00%) Remedy
Croydon, Surrey
ReThink Recruitment
Salary: £20000.00 per annum
Posted: 19 hours ago