Period
to 15 October 2018

The median annual salary for a 1st/2nd Line Support Analyst was £20,000 in advertised job vacancies in Devon during the 6 months to 15 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

1st/2nd Line Support Analyst
South West > Devon
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 58 73 -
Rank change year-on-year +15 - -
Permanent jobs requiring a 1st/2nd Line Support Analyst 2 3 0
As % of all permanent IT jobs advertised in Devon 0.41% 0.51% -
As % of the Job Titles category 0.42% 0.53% -
Number of salaries quoted 2 3 0
Devon median annual salary £20,000 £20,500 -
Median salary % change year-on-year -2.44% - -
South West median annual salary £22,000 £23,500 £23,000
% change year-on-year -6.38% +2.17% +9.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Devon
Permanent vacancies in Devon with a recognized job title 477 569 694
% of permanent IT jobs with a recognized job title 97.55% 97.60% 95.59%
Number of salaries quoted 363 486 618
Devon median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% +7.69%
10th Percentile £24,250 £21,896 £22,500
90th Percentile £57,250 £55,000 £54,125
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

1st/2nd Line Support Analyst
Job Vacancy Trend in Devon

Job postings that featured 1st/2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for 1st/2nd Line Support Analyst in Devon

1st/2nd Line Support Analyst
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st/2nd Line Support Analyst in Devon.

Salary trend for 1st/2nd Line Support Analyst in Devon

1st/2nd Line Support Analyst Skill Set
Top 15 Co-occurring IT Skills in Devon

For the 6 months to 15 October 2018, 1st/2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region featuring 1st/2nd Line Support Analyst in the job title.

1 2 (100.00%) C
1 2 (100.00%) Windows
1 2 (100.00%) TCP/IP
1 2 (100.00%) Microsoft
1 2 (100.00%) Citrix
1 2 (100.00%) Internet
1 2 (100.00%) Retail
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) XenApp
1 2 (100.00%) Windows 7
1 2 (100.00%) Windows Server 2012
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Windows 10
1 2 (100.00%) Self-Motivation
1 2 (100.00%) Problem-Solving

1st/2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) Internet
1 2 (100.00%) TCP/IP
General
1 2 (100.00%) Retail
Miscellaneous
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows 7
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Windows Server 2012
Processes & Methodologies
1 2 (100.00%) Problem-Solving
Programming Languages
1 2 (100.00%) C
System Software
1 2 (100.00%) XenApp
Vendors
1 2 (100.00%) Citrix
1 2 (100.00%) Microsoft