Period
to 25 June 2018

The median annual salary for a 2nd Line Support Analyst was £18,250 in advertised job vacancies in Devon during the 6 months to 25 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
South West > Devon
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 68 78 -
Rank change year-on-year +10 - +88
Permanent jobs requiring a 2nd Line Support Analyst 1 2 0
As % of all permanent IT jobs advertised in Devon 0.19% 0.29% -
As % of the Job Titles category 0.20% 0.30% -
Number of salaries quoted 1 2 0
Devon median annual salary £18,250 £25,250 -
Median salary % change year-on-year -27.72% - -
South West median annual salary £22,000 £24,000 £23,000
% change year-on-year -8.33% +4.35% +6.98%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Devon
Permanent vacancies in Devon with a recognized job title 508 666 613
% of permanent IT jobs with a recognized job title 95.31% 97.23% 98.55%
Number of salaries quoted 385 601 544
Devon median annual salary £38,469 £35,500 £33,500
Median salary % change year-on-year +8.36% +5.97% -4.29%
10th Percentile £21,844 £22,500 £22,500
90th Percentile £67,000 £53,750 £60,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

2nd Line Support Analyst
Job Vacancy Trend in Devon

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for 2nd Line Support Analyst in Devon

2nd Line Support Analyst
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Devon.

Salary trend for 2nd Line Support Analyst in Devon

2nd Line Support Analyst
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Devon region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter +24 1 £18,250 -39.17%
2nd Line Support Analyst
South West

2nd Line Support Analyst Skill Set
Top 10 Co-occurring IT Skills in Devon

For the 6 months to 25 June 2018, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) Unix
1 1 (100.00%) WAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) Microsoft
1 1 (100.00%) Internet
1 1 (100.00%) DSL
1 1 (100.00%) Incident Management
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Proactive Management

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) DSL
1 1 (100.00%) Internet
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) WAN
Miscellaneous
1 1 (100.00%) Analytical Skills
Operating Systems
1 1 (100.00%) Unix
Processes & Methodologies
1 1 (100.00%) Incident Management
1 1 (100.00%) Proactive Management
Vendors
1 1 (100.00%) Microsoft