2nd Line Support Jobs in Devon

Second Line Support
South West > Devon

The median Second Line Support salary in Devon is £29,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 68 65 67
Rank change year-on-year -3 +2 -13
Permanent jobs requiring a 2nd Line Support 12 6 5
As % of all permanent jobs advertised in Devon 1.44% 1.00% 0.85%
As % of the Job Titles category 1.53% 1.19% 0.93%
Number of salaries quoted 12 5 4
10th Percentile £26,250 £24,300 £29,125
25th Percentile £27,938 £28,500 £29,688
Median annual salary (50th Percentile) £29,000 £32,500 £32,750
Median % change year-on-year -10.77% -0.76% +36.46%
75th Percentile £31,250 £33,750 £35,000
90th Percentile £35,000 £42,000 -
South West median annual salary £33,500 £35,000 £30,000
% change year-on-year -4.29% +16.67% +9.09%

All Permanent IT Job Vacancies
Devon

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Devon with a recognized job title 785 505 538
% of permanent jobs with a recognized job title 94.12% 84.45% 91.81%
Number of salaries quoted 613 380 333
10th Percentile £26,000 £25,738 £26,000
25th Percentile £32,500 £30,824 £32,500
Median annual salary (50th Percentile) £45,000 £40,000 £45,838
Median % change year-on-year +12.50% -12.74% +22.23%
75th Percentile £55,000 £50,250 £58,750
90th Percentile £65,000 £60,829 £75,000
South West median annual salary £50,000 £51,500 £50,000
% change year-on-year -2.91% +3.00% +11.11%

2nd Line Support
Job Vacancy Trend in Devon

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Devon.

Job vacancy trend for 2nd Line Support in Devon

2nd Line Support
Salary Trend in Devon

3-month moving average salary quoted in jobs citing 2nd Line Support in Devon.

Salary trend for 2nd Line Support in Devon

2nd Line Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Devon region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter +10 7 £30,000 -7.69% 2
2nd Line Support
South West

2nd Line Support Skill Set
Top 27 Co-occurring Skills and Capabilities in Devon

For the 6 months to 19 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Devon region featuring 2nd Line Support in the job title.

1 10 (83.33%) Microsoft
1 10 (83.33%) Active Directory
2 6 (50.00%) Windows
3 5 (41.67%) Microsoft Office
3 5 (41.67%) MCP
3 5 (41.67%) Microsoft Certification
3 5 (41.67%) A+ Certification
3 5 (41.67%) Degree
3 5 (41.67%) Computer Science
3 5 (41.67%) Network Security
3 5 (41.67%) DBS Check
3 5 (41.67%) Mac OS
3 5 (41.67%) Azure
3 5 (41.67%) Microsoft 365
3 5 (41.67%) Microsoft Intune
3 5 (41.67%) Computer Science Degree
3 5 (41.67%) Problem-Solving
3 5 (41.67%) Social Skills
3 5 (41.67%) Customer Service
3 5 (41.67%) Onboarding
4 1 (8.33%) Hyper-V
4 1 (8.33%) Entra ID
4 1 (8.33%) Windows Server
4 1 (8.33%) VMware Infrastructure
4 1 (8.33%) VMware
4 1 (8.33%) Microsoft Exchange
4 1 (8.33%) DNS

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Microsoft Exchange
Applications
1 5 (41.67%) Microsoft Office
Cloud Services
1 5 (41.67%) Azure
1 5 (41.67%) Microsoft 365
2 1 (8.33%) Entra ID
Communications & Networking
1 5 (41.67%) Network Security
2 1 (8.33%) DNS
General
1 5 (41.67%) Social Skills
Miscellaneous
1 5 (41.67%) Onboarding
Operating Systems
1 6 (50.00%) Windows
2 5 (41.67%) Mac OS
3 1 (8.33%) Windows Server
Processes & Methodologies
1 5 (41.67%) Computer Science
1 5 (41.67%) Customer Service
1 5 (41.67%) Problem-Solving
Qualifications
1 5 (41.67%) A+ Certification
1 5 (41.67%) Computer Science Degree
1 5 (41.67%) DBS Check
1 5 (41.67%) Degree
1 5 (41.67%) MCP
1 5 (41.67%) Microsoft Certification
System Software
1 10 (83.33%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) VMware Infrastructure
Systems Management
1 5 (41.67%) Microsoft Intune
Vendors
1 10 (83.33%) Microsoft
2 1 (8.33%) VMware