The median annual salary for a 2nd Line Support was - in advertised job vacancies in Docklands, London during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support
London / Docklands, London
Rank 15 7 22
Rank change year-on-year -8 +15  
Permanent jobs requiring a 2nd Line Support 1 6 16
As % of all permanent IT jobs advertised in Docklands, London 2.17% 15.38% 8.74%
As % of the Job Titles category 2.38% 16.22% 9.04%
Number of salaries quoted 0 0 5
Median salary - - £34,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Docklands, London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Docklands, London
Permanent job vacancies with a job title containing a recognized job role 42 37 177
As % of all permanent IT job vacancies advertised in Docklands, London 91.30% 94.87% 96.72%
Number of salaries quoted 33 23 105
Median salary £44,000 £48,800 £57,500
Median salary % change year-on-year -9.83% -15.13%  
90% offered a salary of more than £36,000 £32,500 £35,000
10% offered a salary of more than £70,550 £75,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Docklands, London

The job posting trend of jobs advertised in Docklands, London that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Docklands, London

2nd Line Support
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Docklands, London.

Salary trend for 2nd Line Support in Docklands, London

2nd Line Support Skill Set
Top 30 Related IT Skills in Docklands, London

For the 6 months to 26 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Docklands, London region featuring 2nd Line Support in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) VoIP
1 7 (100.00%) Firewall
2 6 (85.71%) Internet
2 6 (85.71%) Office 365
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Exchange Server 2013
3 1 (14.29%) Kalman Filter
3 1 (14.29%) Remote Desktop
3 1 (14.29%) Hyper-V
3 1 (14.29%) Exchange Server 2010
3 1 (14.29%) VMware
3 1 (14.29%) Windows Vista
3 1 (14.29%) Exchange Server 2007
3 1 (14.29%) VMware Infrastructure
3 1 (14.29%) Android
3 1 (14.29%) iPhone
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) WAN
3 1 (14.29%) TCP/IP
3 1 (14.29%) SLA
3 1 (14.29%) Microsoft
3 1 (14.29%) Active Directory
3 1 (14.29%) HP
3 1 (14.29%) Dell
3 1 (14.29%) Terminal Services
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows XP
3 1 (14.29%) MS Exchange

2nd Line Support Skill Set
Top Related IT Skills in Docklands, London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Exchange Server 2007
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) Exchange Server 2013
1 1 (14.29%) IIS
1 1 (14.29%) MS Exchange
Applications
1 1 (14.29%) MS Office
Cloud Services
1 6 (85.71%) Office 365
Communications & Networking
1 7 (100.00%) Firewall
1 7 (100.00%) VoIP
2 6 (85.71%) Internet
3 1 (14.29%) LAN
3 1 (14.29%) Remote Desktop
3 1 (14.29%) TCP/IP
3 1 (14.29%) WAN
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) iPhone
Operating Systems
1 7 (100.00%) Windows
2 1 (14.29%) Android
2 1 (14.29%) Windows 8
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows Server 2012
2 1 (14.29%) Windows Vista
2 1 (14.29%) Windows XP
Processes & Methodologies
1 1 (14.29%) Email Filtering
1 1 (14.29%) Kalman Filter
Programming Languages
1 1 (14.29%) C
1 1 (14.29%) SQL
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) Hyper-V
1 1 (14.29%) Terminal Services
1 1 (14.29%) VMware Infrastructure
Vendors
1 1 (14.29%) Dell
1 1 (14.29%) HP
1 1 (14.29%) Microsoft
1 1 (14.29%) VMware