2nd Line Support Jobs in Dorset

Second Line Support
South West > Dorset

The median Second Line Support salary in Dorset is £37,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 76 58 83
Rank change year-on-year -18 +25 +9
Permanent jobs requiring a 2nd Line Support 18 24 8
As % of all permanent jobs advertised in Dorset 1.65% 3.32% 1.06%
As % of the Job Titles category 1.74% 3.93% 1.09%
Number of salaries quoted 18 24 8
10th Percentile £31,750 £33,050 £23,000
25th Percentile £36,250 £36,250 £24,313
Median annual salary (50th Percentile) £37,000 £37,500 £32,750
Median % change year-on-year -1.33% +14.50% +45.56%
75th Percentile - £42,719 £42,813
90th Percentile £38,750 £43,375 £43,750
South West median annual salary £33,500 £35,000 £30,000
% change year-on-year -4.29% +16.67% +9.09%

All Permanent IT Job Vacancies
Dorset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 1,037 610 735
% of permanent jobs with a recognized job title 95.14% 84.49% 97.74%
Number of salaries quoted 644 383 588
10th Percentile £27,000 £31,250 £28,000
25th Percentile £36,250 £38,750 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £49,400
Median % change year-on-year +5.26% -3.85% +9.78%
75th Percentile £60,000 £58,750 £62,500
90th Percentile £65,000 £71,250 £73,750
South West median annual salary £50,000 £51,500 £50,000
% change year-on-year -2.91% +3.00% +11.11%

2nd Line Support
Job Vacancy Trend in Dorset

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for 2nd Line Support in Dorset

2nd Line Support
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing 2nd Line Support in Dorset.

Salary trend for 2nd Line Support in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Poole - 10 £37,000 -
Bournemouth - 1 £27,500 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Dorset

For the 6 months to 23 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 2nd Line Support in the job title.

1 18 (100.00%) Microsoft
2 17 (94.44%) Active Directory
2 17 (94.44%) Microsoft Exchange
2 17 (94.44%) Windows
2 17 (94.44%) VMware
2 17 (94.44%) Google
2 17 (94.44%) VMware Infrastructure
2 17 (94.44%) Hyper-V
2 17 (94.44%) Azure
2 17 (94.44%) AWS
2 17 (94.44%) Microsoft 365
2 17 (94.44%) GCP
2 17 (94.44%) Windows Server
3 13 (72.22%) SC Cleared
3 13 (72.22%) Security Cleared
4 7 (38.89%) Firewall
4 7 (38.89%) Symantec
4 7 (38.89%) HP
4 7 (38.89%) Dell
4 7 (38.89%) Citrix
4 7 (38.89%) Cisco
4 7 (38.89%) LAN
4 7 (38.89%) WAN
4 7 (38.89%) SCCM
4 7 (38.89%) Microsoft Intune
4 7 (38.89%) Server Virtualisation
4 7 (38.89%) Mobile Device Management
4 7 (38.89%) XenDesktop
5 5 (27.78%) XenApp
6 4 (22.22%) VMware Workstation

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (94.44%) Microsoft Exchange
2 3 (16.67%) SharePoint
2 3 (16.67%) SharePoint 2010
2 3 (16.67%) SharePoint 2013
Cloud Services
1 17 (94.44%) AWS
1 17 (94.44%) Azure
1 17 (94.44%) GCP
1 17 (94.44%) Microsoft 365
2 1 (5.56%) Dynamics 365
Communications & Networking
1 7 (38.89%) Firewall
1 7 (38.89%) LAN
1 7 (38.89%) WAN
General
1 2 (11.11%) Analytical Skills
2 1 (5.56%) Social Skills
Operating Systems
1 17 (94.44%) Windows
1 17 (94.44%) Windows Server
Processes & Methodologies
1 7 (38.89%) Mobile Device Management
1 7 (38.89%) Server Virtualisation
2 1 (5.56%) Case Management
2 1 (5.56%) Coaching
2 1 (5.56%) Critical Thinking
2 1 (5.56%) Customer Service
2 1 (5.56%) ITIL
2 1 (5.56%) Problem-Solving
Qualifications
1 13 (72.22%) SC Cleared
1 13 (72.22%) Security Cleared
2 4 (22.22%) Microsoft Certification
3 3 (16.67%) MCITP
3 3 (16.67%) MCSE
4 1 (5.56%) Degree
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 17 (94.44%) Active Directory
1 17 (94.44%) Hyper-V
1 17 (94.44%) VMware Infrastructure
2 7 (38.89%) XenDesktop
3 5 (27.78%) XenApp
4 4 (22.22%) VMware Workstation
Systems Management
1 7 (38.89%) Microsoft Intune
1 7 (38.89%) SCCM
Vendors
1 18 (100.00%) Microsoft
2 17 (94.44%) Google
2 17 (94.44%) VMware
3 7 (38.89%) Cisco
3 7 (38.89%) Citrix
3 7 (38.89%) Dell
3 7 (38.89%) HP
3 7 (38.89%) Symantec