2nd Line Support Jobs in Dudley

Second Line Support
West Midlands > Dudley

The median Second Line Support salary in Dudley is £27,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 14 18 -
Rank change year-on-year +4 - -
Permanent jobs requiring a 2nd Line Support 1 2 0
As % of all permanent jobs advertised in Dudley 2.38% 2.00% -
As % of the Job Titles category 3.23% 2.00% -
Number of salaries quoted 1 2 0
10th Percentile - £30,575 -
25th Percentile £26,250 £30,688 -
Median annual salary (50th Percentile) £27,500 £31,750 -
Median % change year-on-year -13.39% - -
75th Percentile £28,750 £33,188 -
90th Percentile - £33,525 -
West Midlands median annual salary £29,500 £27,500 £26,250
% change year-on-year +7.27% +4.76% +3.96%

All Permanent IT Job Vacancies
Dudley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dudley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dudley with a recognized job title 31 100 12
% of permanent jobs with a recognized job title 73.81% 100.00% 100.00%
Number of salaries quoted 29 11 12
10th Percentile £24,750 £31,250 -
25th Percentile £25,000 £55,000 £20,500
Median annual salary (50th Percentile) £31,000 £60,000 £33,750
Median % change year-on-year -48.33% +77.78% -15.63%
75th Percentile £55,250 £65,000 £42,188
90th Percentile £65,154 - £84,375
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +7.53%

2nd Line Support
Job Vacancy Trend in Dudley

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Dudley.

Job vacancy trend for 2nd Line Support in Dudley

2nd Line Support
Salary Trend in Dudley

3-month moving average salary quoted in jobs citing 2nd Line Support in Dudley.

Salary trend for 2nd Line Support in Dudley

2nd Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in Dudley

For the 6 months to 19 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dudley region featuring 2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Firewall
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows 10
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) Firewall
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
Processes & Methodologies
1 1 (100.00%) Customer Service