Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Dudley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Dudley
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 11 - 4
Rank change year-on-year - +4 +11
Permanent jobs citing Service Management 11 0 16
As % of all permanent IT jobs advertised in Dudley 16.18% - 27.59%
As % of the Processes & Methodologies category 18.97% - 37.21%
Number of salaries quoted 14 0 13
Dudley median annual salary £37,500 - £25,000
10th Percentile £22,650 - £21,550
90th Percentile £60,000 - £55,000
West Midlands median annual salary £45,500 £46,000 £44,000
% change year-on-year -1.09% +4.55% -9.28%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dudley with a requirement for process or methodology skills.

All Process and Methodology Skills
Dudley
Permanent vacancies with a requirement for process or methodology skills 58 22 43
As % of all permanent IT jobs advertised in Dudley 85.29% 84.62% 74.14%
Number of salaries quoted 56 22 37
Dudley median annual salary £26,000 £30,000 £32,500
Median salary % change year-on-year -13.33% -7.69% +12.07%
10th Percentile £21,750 £25,000 £22,000
90th Percentile £44,000 £60,875 £55,000
West Midlands median annual salary £42,500 £40,000 £40,500
% change year-on-year +6.25% -1.23% +1.25%

Service Management
Job Vacancy Trend in Dudley

Job postings citing Service Management as a percentage of all IT jobs advertised in Dudley.

Job vacancy trend for Service Management in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Dudley.

Salary trend for Service Management in Dudley

Service Management
Salary Histogram in Dudley

The salary distribution of IT jobs citing Service Management in Dudley over the 6 months to 21 July 2018.

Salary histogram for Service Management in Dudley

For the 6 months to 21 July 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dudley region with a requirement for Service Management.

1 8 (72.73%) ITIL
1 8 (72.73%) ITSM
2 6 (54.55%) Microsoft
3 5 (45.45%) Microsoft Certification
3 5 (45.45%) Service Delivery
3 5 (45.45%) Self-Motivation
4 4 (36.36%) Problem-Solving
4 4 (36.36%) Contingency Planning
4 4 (36.36%) Virtual Infrastructure
4 4 (36.36%) Virtual Team
4 4 (36.36%) Firewall
4 4 (36.36%) Management Information System
4 4 (36.36%) VMware
4 4 (36.36%) NetApp
4 4 (36.36%) Red Hat
4 4 (36.36%) Windows Server 2003
4 4 (36.36%) Citrix
4 4 (36.36%) LAN
4 4 (36.36%) WAN
4 4 (36.36%) Cisco
4 4 (36.36%) MCP
4 4 (36.36%) HNC
4 4 (36.36%) Windows
4 4 (36.36%) Linux
4 4 (36.36%) MCSA
4 4 (36.36%) Python
4 4 (36.36%) VMware Certified Professional (VCP)
4 4 (36.36%) Incident Management
4 4 (36.36%) Degree
4 4 (36.36%) VMware Infrastructure

Service Management
Co-occurring IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) Microsoft Excel
1 1 (9.09%) Microsoft PowerPoint
1 1 (9.09%) Microsoft Project
Cloud Services
1 2 (18.18%) SaaS
Communications & Networking
1 4 (36.36%) Firewall
1 4 (36.36%) LAN
1 4 (36.36%) WAN
General
1 3 (27.27%) Legal
2 2 (18.18%) Marketing
3 1 (9.09%) Telecoms
Job Titles
1 8 (72.73%) Analyst
2 4 (36.36%) Operations Analyst
3 3 (27.27%) IT Analyst
3 3 (27.27%) IT Security Analyst
3 3 (27.27%) Security Analyst
4 1 (9.09%) Administrator
4 1 (9.09%) Coordinator
4 1 (9.09%) Infrastructure Analyst
4 1 (9.09%) Infrastructure Operations Analyst
4 1 (9.09%) Technical Administrator
4 1 (9.09%) Technical Coordinator
Miscellaneous
1 5 (45.45%) Self-Motivation
2 4 (36.36%) Analytical Skills
2 4 (36.36%) Management Information System
2 4 (36.36%) Virtual Team
Operating Systems
1 4 (36.36%) Linux
1 4 (36.36%) Red Hat Enterprise Linux
1 4 (36.36%) Windows
1 4 (36.36%) Windows Server
1 4 (36.36%) Windows Server 2003
Processes & Methodologies
1 8 (72.73%) ITIL
1 8 (72.73%) ITSM
2 5 (45.45%) Service Delivery
3 4 (36.36%) Contingency Planning
3 4 (36.36%) Incident Management
3 4 (36.36%) Infrastructure Management
3 4 (36.36%) Problem-Solving
3 4 (36.36%) Virtual Infrastructure
4 3 (27.27%) CRM
4 3 (27.27%) Email Filtering
4 3 (27.27%) Information Security
4 3 (27.27%) Kalman Filter
4 3 (27.27%) Problem Management
4 3 (27.27%) Security Management
4 3 (27.27%) Vulnerability Assessment
4 3 (27.27%) Web Filtering
5 2 (18.18%) Business Development
5 2 (18.18%) CAFM
5 2 (18.18%) Facilities Management
6 1 (9.09%) Document Management
Programming Languages
1 4 (36.36%) Bash Shell
1 4 (36.36%) PowerShell
1 4 (36.36%) Python
Qualifications
1 5 (45.45%) Microsoft Certification
2 4 (36.36%) Degree
2 4 (36.36%) HNC
2 4 (36.36%) MCP
2 4 (36.36%) MCSA
2 4 (36.36%) VMware Certified Professional (VCP)
3 3 (27.27%) CCSA
3 3 (27.27%) CEH
3 3 (27.27%) CISSP
3 3 (27.27%) CompTIA Security+
4 1 (9.09%) MCSE
System Software
1 4 (36.36%) VMware ESXi
1 4 (36.36%) VMware Infrastructure
1 4 (36.36%) vSphere
1 4 (36.36%) XenApp
Systems Management
1 1 (9.09%) AirWatch
Vendors
1 6 (54.55%) Microsoft
2 4 (36.36%) Cisco
2 4 (36.36%) Citrix
2 4 (36.36%) NetApp
2 4 (36.36%) Red Hat
2 4 (36.36%) ServiceNow
2 4 (36.36%) VMware
3 1 (9.09%) Google