The following table provides summary statistics for permanent job vacancies advertised in Dudley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 30 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands / Dudley
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank - 4 14
Permanent jobs citing Service Management 0 9 7
As % of all permanent IT jobs advertised in Dudley - 32.14% 15.91%
As % of the Processes & Methodologies category - 45.00% 19.44%
Number of salaries quoted 0 8 7
Median salary - £40,750 £26,000
Median salary % change year-on-year - +56.73%  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dudley with a requirement for process and methodology skills.

Process & Methodology Skills
Dudley
Permanent job vacancies with a requirement for process and methodology skills 7 20 36
As % of all permanent IT job vacancies advertised in Dudley 63.64% 71.43% 81.82%
Number of salaries quoted 7 17 33
Median salary £25,000 £37,500 £29,000
Median salary % change year-on-year -33.33% +29.31%  
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Dudley

The job posting trend of jobs advertised in Dudley citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Dudley.

Salary trend for Service Management in Dudley

For the 6 months to 30 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 2 (100.00%) Service Delivery
1 2 (100.00%) ITSM
1 2 (100.00%) Management Information System
1 2 (100.00%) VMware
1 2 (100.00%) VMware Certified Professional (VCP)
1 2 (100.00%) Incident Management
1 2 (100.00%) Degree
1 2 (100.00%) ITIL
1 2 (100.00%) MCP
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) A+ Certification
1 2 (100.00%) Performance Monitoring

Service Management
Co-occurring IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Service Analyst
1 2 (100.00%) Service Desk Analyst
2 1 (50.00%) 1st/2nd Line Service Desk Analyst
2 1 (50.00%) 1st/2nd Line Support
2 1 (50.00%) 1st/2nd Line Support Analyst
2 1 (50.00%) 2nd Line Service Desk Analyst
2 1 (50.00%) 2nd Line Support
2 1 (50.00%) 2nd Line Support Analyst
2 1 (50.00%) Service Desk Support
2 1 (50.00%) Service Desk Support Analyst
2 1 (50.00%) Support Analyst
Miscellaneous
1 2 (100.00%) Management Information System
Processes & Methodologies
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Performance Monitoring
1 2 (100.00%) Service Delivery
Qualifications
1 2 (100.00%) A+ Certification
1 2 (100.00%) Degree
1 2 (100.00%) MCP
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) VMware Certified Professional (VCP)
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware