Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Dudley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Dudley
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 10 7 9
Rank change year-on-year -3 +2 +7
Permanent jobs citing Service Management 4 3 22
As % of all permanent IT jobs advertised in Dudley 10.81% 8.82% 19.47%
As % of the Processes & Methodologies category 14.81% 10.00% 23.16%
Number of salaries quoted 10 3 21
Dudley median annual salary £37,500 £17,500 £25,250
Median salary % change year-on-year +114.29% -30.69% -2.88%
10th Percentile £31,250 £17,500 £19,500
90th Percentile £38,750 £24,300 £55,000
West Midlands median annual salary £47,500 £45,000 £44,000
% change year-on-year +5.56% +2.27% -12.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dudley with a requirement for process or methodology skills.

All Process and Methodology Skills
Dudley
Permanent vacancies with a requirement for process or methodology skills 27 30 95
As % of all permanent IT jobs advertised in Dudley 72.97% 88.24% 84.07%
Number of salaries quoted 27 28 89
Dudley median annual salary £32,500 £31,250 £35,000
Median salary % change year-on-year +4.00% -10.71% +27.27%
10th Percentile £21,250 £17,500 £23,500
90th Percentile £41,650 £42,725 £55,000
West Midlands median annual salary £42,500 £41,000 £42,500
% change year-on-year +3.66% -3.53% +6.25%

Service Management
Job Vacancy Trend in Dudley

Job postings citing Service Management as a percentage of all IT jobs advertised in Dudley.

Job vacancy trend for Service Management in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Dudley.

Salary trend for Service Management in Dudley

For the 6 months to 20 April 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dudley region with a requirement for Service Management.

1 3 (75.00%) CRM
1 3 (75.00%) Facilities Management
1 3 (75.00%) Marketing
1 3 (75.00%) Business Development
1 3 (75.00%) CAFM
1 3 (75.00%) SaaS
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) ITIL
2 1 (25.00%) SLA
2 1 (25.00%) Service Delivery
2 1 (25.00%) ITSM
2 1 (25.00%) Incident Management

Service Management
Co-occurring IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (75.00%) SaaS
General
1 3 (75.00%) Marketing
Job Titles
1 1 (25.00%) Service Desk Team Leader
1 1 (25.00%) Team Leader
Processes & Methodologies
1 3 (75.00%) Business Development
1 3 (75.00%) CAFM
1 3 (75.00%) CRM
1 3 (75.00%) Facilities Management
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) Incident Management
2 1 (25.00%) ITIL
2 1 (25.00%) ITSM
2 1 (25.00%) Service Delivery
Quality Assurance & Compliance
1 1 (25.00%) SLA