Period
to 10 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Dudley with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 10 December 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Dudley
6 months to
10 Dec 2017
Same period 2016 Same period 2015
Rank 10 7 9
Rank change year-on-year -3 +2 +3
Permanent jobs citing Service Management 1 17 12
As % of all permanent IT jobs advertised in Dudley 3.45% 26.15% 11.43%
As % of the Processes & Methodologies category 5.88% 35.42% 12.63%
Number of salaries quoted 4 15 14
Dudley median annual salary £32,500 £23,500 £27,625
Median salary % change year-on-year +38.30% -14.93% +10.50%
10th Percentile £31,250 £22,750 £23,500
90th Percentile £33,750 £27,500 £52,500
West Midlands median annual salary £45,000 £43,500 £50,000
% change year-on-year +3.45% -13.00% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dudley with a requirement for process or methodology skills.

All Process and Methodology Skills
Dudley
Permanent vacancies with a requirement for process or methodology skills 17 48 95
As % of all permanent IT jobs advertised in Dudley 58.62% 73.85% 90.48%
Number of salaries quoted 12 43 86
Dudley median annual salary £30,000 £27,000 £35,000
Median salary % change year-on-year +11.11% -22.86% +16.67%
10th Percentile £25,000 £22,750 £23,500
90th Percentile £43,625 £42,250 £55,000
West Midlands median annual salary £40,000 £41,500 £40,000
% change year-on-year -3.61% +3.75% -

Service Management
Job Vacancy Trend in Dudley

Job postings citing Service Management as a percentage of all IT jobs advertised in Dudley.

Job vacancy trend for Service Management in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Dudley.

Salary trend for Service Management in Dudley

For the 6 months to 10 December 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Incident Management
1 1 (100.00%) Continuous Improvement

Service Management
Co-occurring IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 1 (100.00%) Service Desk Team Leader
1 1 (100.00%) Team Leader
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Service Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA