Customer Support Technician Job Trends in the East Midlands

Customer Support Technician
England > East Midlands

As of 2 November 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Support Technician salary in the East Midlands.

6 months to
2 Nov 2025
Same period 2024 Same period 2023
Rank 129 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Technician 5 0 0
As % of all permanent jobs in the East Midlands 0.23% - -
As % of the Job Titles category 0.24% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
England median annual salary £29,000 - -

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 2,049 3,288 1,573
% of permanent jobs with a recognized job title 93.26% 94.86% 97.58%
Number of salaries quoted 1,258 1,578 1,145
10th Percentile £26,000 £28,000 £26,250
25th Percentile £30,000 £35,000 £36,900
Median annual salary (50th Percentile) £40,000 £47,500 £52,500
Median % change year-on-year -15.79% -9.52% +5.00%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £72,500 £73,750 £75,000
England median annual salary £53,065 £57,500 £60,000
% change year-on-year -7.71% -4.17% -

Customer Support Technician
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Support Technician' in the job title relative to all permanent IT jobs advertised in the East Midlands.

Customer Support Technician job vacancy trend in the East Midlands

Customer Support Technician
Salary Trend in the East Midlands

Salary distribution trend for Customer Support Technician job vacancies in the East Midlands.

Salary distribution trend for Customer Support Technician job vacancies in the East Midlands

Customer Support Technician
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Technician within the East Midlands region over the 6 months to 2 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 3 - - 1
Leicestershire - 2 - - 1
Customer Support Technician
England

Customer Support Technician Skill Set
Top 8 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 2 November 2025, Customer Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Customer Support Technician in the job title.

1 3 (60.00%) Break/Fix
1 3 (60.00%) Customer Service
1 3 (60.00%) ISMS
1 3 (60.00%) ITIL
1 3 (60.00%) LAN
1 3 (60.00%) Project Delivery
1 3 (60.00%) Service Delivery
1 3 (60.00%) SLA

Customer Support Technician Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 3 (60.00%) LAN
General
1 3 (60.00%) Inclusion and Diversity
Processes & Methodologies
1 3 (60.00%) Break/Fix
1 3 (60.00%) Customer Service
1 3 (60.00%) ISMS
1 3 (60.00%) ITIL
1 3 (60.00%) Project Delivery
1 3 (60.00%) Service Delivery
Quality Assurance & Compliance
1 3 (60.00%) SLA