Period
to 24 November 2017

The median annual salary for a Services Delivery Manager was £45,000 in advertised job vacancies in the East of England during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > East of England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 298 301 326
Rank change year-on-year +3 +25 +22
Permanent jobs requiring a Services Delivery Manager 52 60 65
As % of all permanent IT jobs advertised in the East of England 0.43% 0.46% 0.42%
As % of the Job Titles category 0.45% 0.47% 0.44%
Number of salaries quoted 30 46 45
East of England median annual salary £45,000 £59,250 £52,500
Median salary % change year-on-year -24.05% +12.86% +5.00%
10th Percentile £37,425 £42,375 £35,550
90th Percentile £69,675 £74,375 £71,250
England median annual salary £53,000 £52,500 £52,500
% change year-on-year +0.95% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11657 12674 14813
% of permanent IT jobs with a recognized job title 96.60% 96.48% 96.47%
Number of salaries quoted 9570 10516 12291
East of England median annual salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.45% +2.35%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £68,750 £68,750 £66,250
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

Services Delivery Manager
Job Vacancy Trend in the East of England

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Services Delivery Manager in the East of England

Services Delivery Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the East of England.

Salary trend for Services Delivery Manager in the East of England

Services Delivery Manager
Salary Histogram in the East of England

The salary distribution of IT jobs citing Services Delivery Manager in the East of England over the 6 months to 24 November 2017.

Salary histogram for Services Delivery Manager in the East of England

Services Delivery Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the East of England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 17 £51,750 -17.20% 1
Cambridgeshire -18 17 £45,000 -25.00% 1
Bedfordshire +37 12 £40,500 -27.68%
Suffolk +20 5 £48,000 -16.52%
Essex +14 2 £54,500 -0.91%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 November 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Services Delivery Manager in the job title.

1 52 (100.00%) Service Delivery
2 44 (84.62%) ITIL
3 21 (40.38%) SLA
4 20 (38.46%) Finance
5 19 (36.54%) ITSM
5 19 (36.54%) Stakeholder Management
6 16 (30.77%) Service Management
7 15 (28.85%) Data Centre
7 15 (28.85%) Service Delivery Management
8 13 (25.00%) Mentoring
8 13 (25.00%) ITIL V3
9 10 (19.23%) Business Development
9 10 (19.23%) ITIL Certification
10 9 (17.31%) ISEB
10 9 (17.31%) SMS
10 9 (17.31%) Flash
10 9 (17.31%) Microsoft Excel
10 9 (17.31%) Performance Management
10 9 (17.31%) Financial Modelling
10 9 (17.31%) Microsoft PowerPoint
10 9 (17.31%) Cadence
10 9 (17.31%) Statistics
10 9 (17.31%) Stakeholder Engagement
10 9 (17.31%) Service Design
10 9 (17.31%) Escalation Management
10 9 (17.31%) Contract Management
10 9 (17.31%) Critical Success Factor
10 9 (17.31%) Collaborative Working
11 8 (15.38%) People Management
11 8 (15.38%) Change Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) Adobe Experience Manager
Applications
1 9 (17.31%) Microsoft Excel
1 9 (17.31%) Microsoft PowerPoint
2 1 (1.92%) Microsoft Office
Business Applications
1 4 (7.69%) SAP SM
2 3 (5.77%) Magento
3 1 (1.92%) SAP CO
3 1 (1.92%) SAP FI
3 1 (1.92%) SAP FI/CO
3 1 (1.92%) SAP FSCM
3 1 (1.92%) SAP MM
3 1 (1.92%) SAP SD
Cloud Services
1 2 (3.85%) Microsoft Azure
2 1 (1.92%) IaaS
2 1 (1.92%) Office 365
2 1 (1.92%) PaaS
2 1 (1.92%) SaaS
Communications & Networking
1 9 (17.31%) SMS
2 3 (5.77%) LAN
2 3 (5.77%) WAN
3 1 (1.92%) DHCP
3 1 (1.92%) DNS
3 1 (1.92%) Firewall
3 1 (1.92%) Internet
3 1 (1.92%) Network Security
3 1 (1.92%) Unified Communications
3 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 4 (7.69%) Relational Database
2 2 (3.85%) MongoDB
2 2 (3.85%) SQL Server
3 1 (1.92%) MySQL
Development Applications
1 1 (1.92%) Maven
General
1 20 (38.46%) Finance
2 4 (7.69%) Manufacturing
3 3 (5.77%) Games
4 2 (3.85%) French Language
5 1 (1.92%) Retail
Libraries, Frameworks & Software Standards
1 9 (17.31%) Flash
2 1 (1.92%) AngularJS
2 1 (1.92%) CSS
2 1 (1.92%) J2EE
2 1 (1.92%) jQuery
2 1 (1.92%) Middleware
2 1 (1.92%) REST
2 1 (1.92%) Sass
2 1 (1.92%) Spring
2 1 (1.92%) Spring MVC
2 1 (1.92%) Twitter Bootstrap
2 1 (1.92%) Web Services
Miscellaneous
1 15 (28.85%) Data Centre
2 4 (7.69%) FMCG
3 3 (5.77%) Computer Science
4 2 (3.85%) Analytical Skills
4 2 (3.85%) Fintech
5 1 (1.92%) Client/Server
5 1 (1.92%) Driving Licence
5 1 (1.92%) iSeries
5 1 (1.92%) Mainframe
5 1 (1.92%) Management Information System
Operating Systems
1 2 (3.85%) Unix
2 1 (1.92%) Linux
2 1 (1.92%) Windows
Processes & Methodologies
1 52 (100.00%) Service Delivery
2 44 (84.62%) ITIL
3 19 (36.54%) ITSM
3 19 (36.54%) Stakeholder Management
4 16 (30.77%) Service Management
5 15 (28.85%) Service Delivery Management
6 13 (25.00%) ITIL V3
6 13 (25.00%) Mentoring
7 10 (19.23%) Business Development
8 9 (17.31%) Collaborative Working
8 9 (17.31%) Contract Management
8 9 (17.31%) Critical Success Factor
8 9 (17.31%) Escalation Management
8 9 (17.31%) Financial Modelling
8 9 (17.31%) Performance Management
8 9 (17.31%) Service Design
8 9 (17.31%) Stakeholder Engagement
8 9 (17.31%) Statistics
9 8 (15.38%) Change Management
9 8 (15.38%) People Management
Programming Languages
1 3 (5.77%) PHP
2 1 (1.92%) Java
2 1 (1.92%) JavaScript
Qualifications
1 10 (19.23%) ITIL Certification
2 9 (17.31%) ISEB
3 3 (5.77%) Degree
3 3 (5.77%) PRINCE2 Practitioner
4 2 (3.85%) MCSE
4 2 (3.85%) Microsoft Certification
5 1 (1.92%) ACCA
5 1 (1.92%) CCNP
5 1 (1.92%) CIMA
5 1 (1.92%) Cisco Certification
5 1 (1.92%) Computer Science Degree
5 1 (1.92%) PRINCE2 Certification
Quality Assurance & Compliance
1 21 (40.38%) SLA
Vendors
1 9 (17.31%) Cadence
2 5 (9.62%) SAP
3 2 (3.85%) Sybase
4 1 (1.92%) Cisco
4 1 (1.92%) Intel
4 1 (1.92%) Microsoft
4 1 (1.92%) ServiceNow
4 1 (1.92%) Sun