Period
to 13 December 2017

The median annual salary for a 2nd/3rd Line Support was £33,000 in advertised job vacancies in East Sussex during the 6 months to 13 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

2nd/3rd Line Support
South East > East Sussex
6 months to
13 Dec 2017
Same period 2016 Same period 2015
Rank 134 128 -
Rank change year-on-year -6 - -
Permanent jobs requiring a 2nd/3rd Line Support 8 1 0
As % of all permanent IT jobs advertised in East Sussex 0.39% 0.052% -
As % of the Job Titles category 0.39% 0.052% -
Number of salaries quoted 7 2 0
East Sussex median annual salary £33,000 £39,500 -
Median salary % change year-on-year -16.46% - -
South East median annual salary £30,000 £32,000 £32,500
% change year-on-year -6.25% -1.54% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in East Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Sussex
Permanent vacancies in East Sussex with a recognized job title 2041 1906 2132
% of permanent IT jobs with a recognized job title 98.84% 98.96% 98.70%
Number of salaries quoted 1843 1706 1852
East Sussex median annual salary £45,000 £44,000 £41,000
Median salary % change year-on-year +2.27% +7.32% +2.50%
10th Percentile £27,500 £26,000 £23,750
90th Percentile £65,000 £67,500 £61,250
South East median annual salary £45,000 £45,000 £45,000

2nd/3rd Line Support
Job Vacancy Trend in East Sussex

Job postings that featured 2nd/3rd Line Support in the job title as a percentage of all IT jobs advertised in East Sussex.

Job vacancy trend for 2nd/3rd Line Support in East Sussex

2nd/3rd Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd/3rd Line Support in East Sussex.

Salary trend for 2nd/3rd Line Support in East Sussex

2nd/3rd Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support within the East Sussex region over the 6 months to 13 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton -13 6 £33,000 -16.46%
Eastbourne - 2 £30,000 -
2nd/3rd Line Support
South East

2nd/3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in East Sussex

For the 6 months to 13 December 2017, 2nd/3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Sussex region featuring 2nd/3rd Line Support in the job title.

1 8 (100.00%) Windows
1 8 (100.00%) VMware
1 8 (100.00%) VMware Infrastructure
1 8 (100.00%) Windows Server
2 6 (75.00%) Office 365
2 6 (75.00%) Active Directory
3 5 (62.50%) Microsoft Azure
3 5 (62.50%) Amazon AWS
3 5 (62.50%) Citrix
3 5 (62.50%) Windows Server 2012
3 5 (62.50%) Mentoring
4 3 (37.50%) Juniper
4 3 (37.50%) Cisco
4 3 (37.50%) HP
4 3 (37.50%) Firewall
5 2 (25.00%) Dell
5 2 (25.00%) Mitel
5 2 (25.00%) Microsoft
5 2 (25.00%) SAN
5 2 (25.00%) MS Exchange
5 2 (25.00%) LAN
5 2 (25.00%) VoIP
5 2 (25.00%) WAN
5 2 (25.00%) TCP/IP
6 1 (12.50%) DNS
6 1 (12.50%) SLA
6 1 (12.50%) Internet
6 1 (12.50%) MPLS
6 1 (12.50%) SQL
6 1 (12.50%) SQL Server

2nd/3rd Line Support Skill Set
Co-occurring IT Skills in East Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) MS Exchange
Cloud Services
1 6 (75.00%) Office 365
2 5 (62.50%) Amazon AWS
2 5 (62.50%) Microsoft Azure
Communications & Networking
1 3 (37.50%) Firewall
2 2 (25.00%) LAN
2 2 (25.00%) SAN
2 2 (25.00%) TCP/IP
2 2 (25.00%) VoIP
2 2 (25.00%) WAN
3 1 (12.50%) DNS
3 1 (12.50%) Internet
3 1 (12.50%) IP Telephony
3 1 (12.50%) MPLS
3 1 (12.50%) Network Security
3 1 (12.50%) Remote Desktop
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) SQL Server 2005
Operating Systems
1 8 (100.00%) Windows
1 8 (100.00%) Windows Server
2 5 (62.50%) Windows Server 2012
Processes & Methodologies
1 5 (62.50%) Mentoring
Programming Languages
1 1 (12.50%) SQL
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 8 (100.00%) VMware Infrastructure
2 6 (75.00%) Active Directory
3 1 (12.50%) VMware ESXi
Vendors
1 8 (100.00%) VMware
2 5 (62.50%) Citrix
3 3 (37.50%) Cisco
3 3 (37.50%) HP
3 3 (37.50%) Juniper
4 2 (25.00%) Dell
4 2 (25.00%) Microsoft
4 2 (25.00%) Mitel
5 1 (12.50%) Veeam
5 1 (12.50%) WatchGuard