ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 31 46 33
Rank change year-on-year +15 -13 -7
Permanent jobs citing ITIL 309 321 463
As % of all permanent jobs advertised in the East of England 5.11% 5.74% 7.30%
As % of the Processes & Methodologies category 6.29% 6.05% 7.69%
Number of salaries quoted 240 200 327
10th Percentile £26,225 £26,250 £28,500
25th Percentile £29,375 £36,356 £37,500
Median annual salary (50th Percentile) £37,500 £50,000 £50,000
Median % change year-on-year -25.00% - +16.28%
75th Percentile £52,500 £60,000 £60,313
90th Percentile £57,625 £67,500 £70,000
England median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - +5.56%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,909 5,304 6,022
As % of all permanent jobs advertised in the East of England 81.22% 94.90% 94.92%
Number of salaries quoted 3,668 2,292 2,697
10th Percentile £25,809 £28,500 £27,500
25th Percentile £32,500 £38,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £70,000 £65,250
90th Percentile £76,250 £85,000 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 25 April 2024.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -9 96 £42,500 -19.05% 25
Norfolk +11 60 £45,000 +12.50% 2
Cambridgeshire +17 56 £35,640 -20.80% 27
Essex +16 52 £30,625 -38.75% 2
Bedfordshire +40 23 £31,000 -20.74% 4
Suffolk +12 22 £27,000 -21.74% 2
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (17.48%) Microsoft Exchange
2 32 (10.36%) SharePoint
3 8 (2.59%) CMS
4 4 (1.29%) Exchange Server 2007
4 4 (1.29%) Exchange Server 2010
4 4 (1.29%) Exchange Server 2013
5 2 (0.65%) Skype for Business
Applications
1 39 (12.62%) Microsoft Office
2 12 (3.88%) Microsoft Excel
3 8 (2.59%) Microsoft Project
4 5 (1.62%) Spreadsheet
5 4 (1.29%) Microsoft PowerPoint
5 4 (1.29%) MS Visio
Business Applications
1 3 (0.97%) Dynamics NAV
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Primavera
2 2 (0.65%) Remedy ITSM
3 1 (0.32%) Oracle ERP
3 1 (0.32%) Salesforce CRM
3 1 (0.32%) SAP S/4HANA
Cloud Services
1 136 (44.01%) Microsoft 365
2 102 (33.01%) Azure
3 22 (7.12%) AWS
3 22 (7.12%) Entra ID
4 14 (4.53%) SaaS
5 12 (3.88%) OneDrive
6 9 (2.91%) Mimecast
6 9 (2.91%) Power Platform
7 3 (0.97%) Apigee
7 3 (0.97%) Azure API Management
7 3 (0.97%) Azure DevOps
7 3 (0.97%) Azure Service Fabric
7 3 (0.97%) GCP
7 3 (0.97%) PaaS
7 3 (0.97%) Rubrik
7 3 (0.97%) WhatsApp
8 2 (0.65%) IaaS
8 2 (0.65%) Nutanix
9 1 (0.32%) AWS CloudFormation
9 1 (0.32%) Veeva
Communications & Networking
1 58 (18.77%) WAN
2 49 (15.86%) Firewall
3 45 (14.56%) LAN
4 21 (6.80%) VoIP
5 15 (4.85%) DHCP
5 15 (4.85%) DNS
6 14 (4.53%) TCP/IP
6 14 (4.53%) Wi-Fi
7 13 (4.21%) MPLS
7 13 (4.21%) SD-WAN
8 10 (3.24%) SAN
9 8 (2.59%) Intranet
9 8 (2.59%) VPN
10 6 (1.94%) Internet
11 5 (1.62%) NAS
11 5 (1.62%) VLAN
12 4 (1.29%) BGP
13 3 (0.97%) NetScaler
13 3 (0.97%) Wireless
14 2 (0.65%) Skype
Database & Business Intelligence
1 21 (6.80%) SQL Server
2 8 (2.59%) MariaDB
2 8 (2.59%) MySQL
3 7 (2.27%) Power BI
4 5 (1.62%) SQL Server Reporting Services
5 4 (1.29%) Data Lake
5 4 (1.29%) Oracle Database
5 4 (1.29%) PostgreSQL
6 3 (0.97%) Data Warehouse
7 2 (0.65%) Crystal Reports
7 2 (0.65%) Oracle Database 12c
8 1 (0.32%) Amazon RDS
8 1 (0.32%) DynamoDB
8 1 (0.32%) GIS
Development Applications
1 24 (7.77%) JIRA
2 2 (0.65%) Team Foundation Server
3 1 (0.32%) GitLab
3 1 (0.32%) Jenkins
3 1 (0.32%) Rational DOORS
General
1 171 (55.34%) Social Skills
2 77 (24.92%) Analytical Skills
3 17 (5.50%) Finance
3 17 (5.50%) Organisational Skills
4 11 (3.56%) Public Sector
5 10 (3.24%) Retail
6 8 (2.59%) Billing
6 8 (2.59%) Police
7 7 (2.27%) Law
7 7 (2.27%) Manufacturing
8 6 (1.94%) Influencing Skills
8 6 (1.94%) Presentation Skills
9 5 (1.62%) Agriculture
9 5 (1.62%) Automotive
10 4 (1.29%) French Language
10 4 (1.29%) German Language
10 4 (1.29%) Inclusion and Diversity
10 4 (1.29%) Legal
11 3 (0.97%) Pharmaceutical
12 2 (0.65%) Advertising
Job Titles
1 66 (21.36%) Analyst
2 50 (16.18%) Support Engineer
3 49 (15.86%) IT Support
4 43 (13.92%) IT Engineer
5 38 (12.30%) Infrastructure Engineer
6 35 (11.33%) IT Support Engineer
6 35 (11.33%) Service Analyst
7 30 (9.71%) Service Desk Analyst
8 29 (9.39%) 2nd Line Support
9 27 (8.74%) Project Manager
10 25 (8.09%) 2nd Line Engineer
11 23 (7.44%) 2nd Line Support Engineer
12 22 (7.12%) Senior
13 19 (6.15%) IT Manager
14 16 (5.18%) Lead
15 15 (4.85%) Infrastructure Manager
15 15 (4.85%) IT Analyst
16 13 (4.21%) Field Engineer
17 12 (3.88%) 3rd Line Engineer
17 12 (3.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (1.29%) Elastic Stack
2 3 (0.97%) ARM Templates
2 3 (0.97%) JSON
3 2 (0.65%) XML
4 1 (0.32%) Node.js
Miscellaneous
1 36 (11.65%) Data Centre
2 24 (7.77%) Driving Licence
3 16 (5.18%) Management Information System
4 15 (4.85%) Self-Motivation
5 9 (2.91%) EPoS
6 8 (2.59%) NHS
6 8 (2.59%) Operational Technology
7 6 (1.94%) Smartphone
8 4 (1.29%) Fat Client
8 4 (1.29%) iPad
8 4 (1.29%) Onboarding
8 4 (1.29%) Thin Client
8 4 (1.29%) Virtual Team
9 3 (0.97%) CMDB
9 3 (0.97%) Enterprise Software
9 3 (0.97%) Greenfield Project
9 3 (0.97%) Hybrid Cloud
10 2 (0.65%) e-Learning
10 2 (0.65%) Housing Association
10 2 (0.65%) Team-Oriented Environment
Operating Systems
1 141 (45.63%) Windows
2 73 (23.62%) Windows Server
3 42 (13.59%) Windows 10
4 23 (7.44%) Android
4 23 (7.44%) Linux
5 19 (6.15%) Windows Server 2016
6 11 (3.56%) Windows Server 2008
7 9 (2.91%) Windows Server 2012
8 8 (2.59%) Windows Server 2019
9 7 (2.27%) Windows Server 2003
10 6 (1.94%) Apple iOS
11 5 (1.62%) Windows 2000
11 5 (1.62%) Windows 7
11 5 (1.62%) Windows NT
11 5 (1.62%) Windows XP
12 4 (1.29%) Debian
12 4 (1.29%) VMS
13 3 (0.97%) Mac OS
13 3 (0.97%) Red Hat Enterprise Linux
14 2 (0.65%) Unix
Processes & Methodologies
1 93 (30.10%) Problem-Solving
2 64 (20.71%) Customer Service
3 51 (16.50%) ITSM
4 46 (14.89%) Project Management
4 46 (14.89%) Service Management
5 43 (13.92%) Infrastructure Engineering
6 42 (13.59%) Agile
7 39 (12.62%) Service Delivery
8 38 (12.30%) Project Delivery
9 36 (11.65%) PRINCE2
10 32 (10.36%) Stakeholder Management
11 30 (9.71%) Change Management
12 28 (9.06%) Incident Management
13 26 (8.41%) Time Management
14 25 (8.09%) Continuous Improvement
15 22 (7.12%) Cybersecurity
16 21 (6.80%) Service Design
17 19 (6.15%) Disaster Recovery
17 19 (6.15%) Root Cause Analysis
18 18 (5.83%) Statistics
Programming Languages
1 24 (7.77%) SQL
2 11 (3.56%) PowerShell
3 7 (2.27%) PL/SQL
4 5 (1.62%) T-SQL
5 3 (0.97%) C
6 1 (0.32%) Data Analysis Expressions
6 1 (0.32%) Java
6 1 (0.32%) Python
Qualifications
1 59 (19.09%) Degree
2 44 (14.24%) Microsoft Certification
3 23 (7.44%) ITIL Certification
4 21 (6.80%) CCNA
4 21 (6.80%) Cisco Certification
5 20 (6.47%) Security Cleared
6 17 (5.50%) MCSE
7 12 (3.88%) A+ Certification
8 10 (3.24%) BPSS Clearance
8 10 (3.24%) Network+ Certification
9 9 (2.91%) DBS Check
9 9 (2.91%) SC Cleared
10 8 (2.59%) CompTIA Security+
10 8 (2.59%) PRINCE2 Certification
11 6 (1.94%) Azure Certification
11 6 (1.94%) HND
11 6 (1.94%) MCP
11 6 (1.94%) PRINCE2 Practitioner
11 6 (1.94%) VMware Certified Professional (VCP)
12 4 (1.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 32 (10.36%) SLA
2 9 (2.91%) Data Quality
3 6 (1.94%) QA
4 5 (1.62%) COBIT
4 5 (1.62%) Cyber Essentials
4 5 (1.62%) GDPR
5 4 (1.29%) PCI DSS
6 3 (0.97%) ISO/IEC 27001
7 2 (0.65%) GRC
8 1 (0.32%) California Consumer Privacy Act
8 1 (0.32%) HIPAA
8 1 (0.32%) SOC 2
System Software
1 100 (32.36%) Active Directory
2 49 (15.86%) Hyper-V
3 43 (13.92%) VMware Infrastructure
4 11 (3.56%) vSphere
5 5 (1.62%) Virtual Desktop
6 4 (1.29%) Docker
7 3 (0.97%) Terminal Services
8 2 (0.65%) Firmware
Systems Management
1 31 (10.03%) Microsoft Intune
2 14 (4.53%) SCCM
3 7 (2.27%) SCOM
3 7 (2.27%) WSUS
4 6 (1.94%) SmoothWall
5 4 (1.29%) Jamf Pro
5 4 (1.29%) Kubernetes
5 4 (1.29%) Terraform
6 3 (0.97%) Ansible
6 3 (0.97%) HAProxy
7 2 (0.65%) Aspera SmartTrack
7 2 (0.65%) Autotask
7 2 (0.65%) NetCrunch
7 2 (0.65%) Single Sign-On
Vendors
1 184 (59.55%) Microsoft
2 55 (17.80%) VMware
3 32 (10.36%) HP
4 24 (7.77%) Meraki
5 16 (5.18%) Cisco
6 14 (4.53%) Veeam
7 13 (4.21%) Apple
8 12 (3.88%) ServiceNow
9 10 (3.24%) Citrix
9 10 (3.24%) IBM
9 10 (3.24%) Sophos
10 9 (2.91%) Dell
10 9 (2.91%) Oracle
10 9 (2.91%) WatchGuard
11 6 (1.94%) NetApp
12 5 (1.62%) Red Hat
13 4 (1.29%) Computacenter
13 4 (1.29%) ConnectWise
13 4 (1.29%) Databricks
14 3 (0.97%) Snow