Service Management Jobs in Edinburgh

Service Management
Scotland > Edinburgh

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 65 132 111
Rank change year-on-year +67 -21 -20
Permanent jobs citing Service Management 51 24 44
As % of all permanent jobs advertised in Edinburgh 3.33% 1.09% 1.93%
As % of the Processes & Methodologies category 3.68% 1.13% 2.06%
Number of salaries quoted 40 11 21
10th Percentile £42,439 £45,000 £35,000
25th Percentile £46,250 £46,250 -
Median annual salary (50th Percentile) £62,500 £57,500 £45,000
Median % change year-on-year +8.70% +27.78% -24.43%
75th Percentile £63,750 £61,650 -
90th Percentile £67,993 £63,750 £54,500
Scotland median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -10.00%

All Process and Methodology Skills
Edinburgh

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,387 2,121 2,138
As % of all permanent jobs advertised in Edinburgh 90.59% 96.10% 93.90%
Number of salaries quoted 974 1,220 1,310
10th Percentile £35,000 £37,000 £35,960
25th Percentile £46,250 £45,000 £44,750
Median annual salary (50th Percentile) £60,000 £60,047 £55,000
Median % change year-on-year -0.08% +9.18% +10.00%
75th Percentile £72,433 £78,108 £68,750
90th Percentile £96,539 £95,000 £85,000
Scotland median annual salary £52,500 £57,810 £52,500
% change year-on-year -9.19% +10.11% +7.14%

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

Salary distribution for jobs citing Service Management in Edinburgh over the 6 months to 19 April 2024.

Salary histogram for Service Management in Edinburgh

Service Management
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (21.57%) Confluence
2 7 (13.73%) SharePoint
3 2 (3.92%) SAS
Applications
1 7 (13.73%) Microsoft Excel
1 7 (13.73%) Microsoft Office
1 7 (13.73%) Microsoft PowerPoint
Business Applications
1 13 (25.49%) Dynamics CRM
1 13 (25.49%) PlanetPress Connect
2 3 (5.88%) Remedy ITSM
Cloud Services
1 8 (15.69%) Azure
2 7 (13.73%) GCP
2 7 (13.73%) Microsoft 365
2 7 (13.73%) Power Platform
2 7 (13.73%) Yammer
3 5 (9.80%) AWS
4 3 (5.88%) OpenShift
5 2 (3.92%) Google Workspace
Communications & Networking
1 2 (3.92%) Firewall
1 2 (3.92%) LAN
1 2 (3.92%) VPN
1 2 (3.92%) WAN
1 2 (3.92%) Wireless
1 2 (3.92%) WLAN
Database & Business Intelligence
1 14 (27.45%) SQL Server
2 13 (25.49%) Data Warehouse
3 7 (13.73%) Power BI
Development Applications
1 26 (50.98%) JIRA
2 13 (25.49%) SQL Server Management Studio (SSMS)
3 3 (5.88%) IBM UrbanCode
General
1 32 (62.75%) Finance
2 13 (25.49%) Banking
3 11 (21.57%) Social Skills
4 7 (13.73%) Analytical Skills
5 3 (5.88%) Presentation Skills
5 3 (5.88%) Public Sector
6 2 (3.92%) Manufacturing
6 2 (3.92%) Retail
Job Titles
1 21 (41.18%) Analyst
2 14 (27.45%) Applications Support
2 14 (27.45%) Applications Support Analyst
2 14 (27.45%) Support Analyst
3 8 (15.69%) Data Centre Manager
3 8 (15.69%) Data Manager
4 7 (13.73%) Change Analyst
4 7 (13.73%) Governance Analyst
4 7 (13.73%) Service Analyst
5 6 (11.76%) Architect
6 5 (9.80%) Data Centre Operations Manager
6 5 (9.80%) Operations Manager
7 4 (7.84%) Service Manager
8 3 (5.88%) DevOps Engineer
8 3 (5.88%) ITSM Architect
8 3 (5.88%) Senior DevOps
8 3 (5.88%) Senior DevOps Engineer
8 3 (5.88%) Senior Support Engineer
8 3 (5.88%) Service Architect
8 3 (5.88%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (7.84%) Middleware
2 2 (3.92%) AngularJS
2 2 (3.92%) CSS
2 2 (3.92%) HTML
2 2 (3.92%) Twitter Bootstrap
2 2 (3.92%) Web Services
Miscellaneous
1 8 (15.69%) Data Centre
1 8 (15.69%) Public Cloud
2 3 (5.88%) Hybrid Cloud
3 2 (3.92%) CMDB
3 2 (3.92%) IBM Mainframe
3 2 (3.92%) Legacy Systems
3 2 (3.92%) Mainframe
3 2 (3.92%) Onboarding
4 1 (1.96%) CCTV
4 1 (1.96%) Cloud Native
Operating Systems
1 5 (9.80%) Linux
1 5 (9.80%) Windows
2 2 (3.92%) Mac OS
3 1 (1.96%) Android
3 1 (1.96%) Apple iOS
Processes & Methodologies
1 35 (68.63%) ITSM
2 25 (49.02%) ITIL
3 18 (35.29%) Agile
4 13 (25.49%) Change Management
4 13 (25.49%) CRM
4 13 (25.49%) Document Management
4 13 (25.49%) Release Management
5 11 (21.57%) Actionable Insight
5 11 (21.57%) Service Delivery
6 10 (19.61%) Continuous Improvement
6 10 (19.61%) Software Delivery
7 9 (17.65%) DevOps
7 9 (17.65%) People Management
8 8 (15.69%) Problem Management
9 7 (13.73%) Business Intelligence
9 7 (13.73%) Change Advisory Board
9 7 (13.73%) Data Analysis
9 7 (13.73%) Decision-Making
9 7 (13.73%) Mentoring
9 7 (13.73%) Time Management
Programming Languages
1 4 (7.84%) SQL
2 3 (5.88%) Groovy
3 1 (1.96%) T-SQL
Qualifications
1 6 (11.76%) SC Cleared
1 6 (11.76%) Security Cleared
2 4 (7.84%) Degree
Quality Assurance & Compliance
1 5 (9.80%) ISO/IEC 27001
2 3 (5.88%) COBIT
2 3 (5.88%) ISO 14000
2 3 (5.88%) PCI DSS
3 2 (3.92%) SOC 2
4 1 (1.96%) SOC 3
Systems Management
1 3 (5.88%) Ansible
1 3 (5.88%) OpenView
1 3 (5.88%) Progress Chef
1 3 (5.88%) Terraform
Vendors
1 20 (39.22%) Microsoft
2 16 (31.37%) ServiceNow
3 13 (25.49%) FNZ
4 8 (15.69%) Atlassian
5 5 (9.80%) Google
5 5 (9.80%) IBM
6 3 (5.88%) BMC
6 3 (5.88%) HP
6 3 (5.88%) Remedy